• Implement Building Manager position• Hire, train, oversee, evaluate Building Managers• Organize and lead weekly manager meetings • Maintain student semester hours to work within budget• Maintain pool operator course• Assist in the oversight of the daily operations of the pool

• Hire, train, mentor and evaluate over 80 student staff members in roles of building manager, front desk, weight room, maintenance, and lifeguards • Create and implement hiring and performance evaluation process• Coordinate rec center related projects • Schedule and organize student development and team building presentations and activities• Utilize WhenToWork and EMS software to schedule student employees and recreation facilities• Provide exceptional customer service to all patrons, faculty, staff, and guests that enter the Rec Center• Demonstrate conflict resolution and problem solving when confronted by an angry patron, coach, or professor• Certify all staff in Red Cross CPR and First Aid training • Lead department assessment and create student learning outcomes• Organize and lead weekly and monthly equipment cleaning and inspection• Create the Student Employee Policy Manual• Collect and enter data to assess the usage of the weight room and recreation center

• Oversaw the daily operations of the 70,000 square foot sport facility • Scheduled facility space using software program EZ Facility• Recruited, trained and supervised approximately 15 part-time staff members including tennis pros, front desk attendants, and custodians• Prepared Front Desk Attendant Schedule weekly• Created and implemented cash handling system for front desk• Researched and collected quotes from different companies for repairs and projects• Researched and ordered sporting equipment• Ensured excellent customer service experience for all customers and vendors• Created, implemented, and promoted youth and adult volleyball and soccer leagues; created schedules using EZ Facility and EZ leagues • Coordinated with summer school instructors and tennis pros to create a summer tennis program• Called coaches and teams in the surrounding areas to market our facility and fill space• Conducted sales meetings with coaches, teams, school program coordinators• Traveled to surrounding sports facilities and coordinated with coaches to market and fill leagues• Coordinated with the Marketing Director to create fliers and email blasts for programs• Used Blue Sombrero to put links and information of leagues and programs up on website• Recruited and hired referee assigners for our leagues• Worked with the General Manager to create the facility budget• Oversaw A/R and did a weekly deposit• Created contracts for outside clients which included the terms of facility space, times and dates of rental, and payment schedule.

• Oversaw the operations of the North Side Athletic Complex which includes the 11,200-square foot Wyant Athletic and Wellness Center, the football field and the House 7 basement which houses the locker rooms and laundry room • Trained, supervised, evaluated, and mentored approximately 50 Wyant student workers• Researched, purchased, inventoried recreational use equipment at Wyant• Created and implemented an equipment check-out system in the Wyant Weight Room• Directly supervised student workers assisting in event and competition set ups • Performed sport field event set-up and take down including but not limited to soccer, football, baseball, softball, and basketball• Stored, inventoried, distributed, collected, and repaired athletic equipment• Assisted in laundering equipment including towels, practice gear, and uniforms• Assisted in creating and implementing an equipment inventory system for all Varsity teams• Made small repairs in House 7, Wyant, and Northside athletic venues• Oversaw and assisted with the maintenance and cleaning of various spaces within the Athletic facilities • Submitted appropriate work orders for repairs around the facilities

• Provided leadership and assisted in the day-to-day operations of a 140,000 square foot facility• Responsible for recruiting, interviewing, hiring and training of potential facility and facility support staff (Student Event Staff and Cleaning Crew)• Assisted with supervision and evaluation of approximately 21 facility staff• Prepared Facility Attendant work schedule at the beginning of each semester• Organized monthly Facility Attendant meetings and assist with preparation of bi-weekly Building Manager meetings• Assisted with scheduling facility space and event planning with student groups and other rental groups• Oversaw staffing and room setups for special events• Assisted with the preparation and supervision of rental group usage of Campus Recreation Facilities• Administered daily and weekly schedules to all building staff• Assisted in scheduling indoor and outdoor facilities using RecTrac • Prepared Facility Staff bi-weekly payroll preparation • Assisted in the opening of the new Recreation and Athletic Outdoor Complex• Administered locker rental program• Performed rental locker clean-outs and resets• Oversaw building’s Lost and Found process• Assisted with the Bike Loan Inventory; coordinate Bike Loan Maintenance• Data entry for departmental tracking and reporting• Maintained facility recreational use equipment inventory; suggest replacement purchases • Conducted monthly pro shop inventory counts; propose supply order• Responsible for AED, First Aid kits, and Building Safety Equipment inspections• Submitted appropriate work orders for repairs around the facility• Conducted regular condition check of Facility 2-way radios and complete minor repairs• Assisted building chemical bottle audits, labeling, tracking and MSDS and HMI binder maintenance• Developed Emergency Action Plan and conduct monthly audits for Facility Staff• Updated and maintain the Service Desk Training Guide and Manuals