Caroline Keep Email & Phone Number

Nottingham, Gb

Nottingham, United Kingdom

Nottingham, United Kingdom

Responsible for answering the phone and routing the calls, Typing letters, and Emails for the MD. Chasing Quotations in accordance with company guide lines. Ringing A & B Account customers. Taking sales orders.Reason for leaving- Made Redundant!

Dale Side Road Nottingham

Responsible for all incoming and outgoing contracts and post, ensuring that all documentation sent and received is done in a timely mannerEnsuring all incoming post/queries are dealt with efficiently and in accordance with company policyDealing with incoming queries both by post and telephone in a professional mannerResponding to customers via email efficiently and on time, also considering the companies SLAWorking with databases, ensuring tasks such as mail merge, credits, post… Show more Responsible for all incoming and outgoing contracts and post, ensuring that all documentation sent and received is done in a timely mannerEnsuring all incoming post/queries are dealt with efficiently and in accordance with company policyDealing with incoming queries both by post and telephone in a professional mannerResponding to customers via email efficiently and on time, also considering the companies SLAWorking with databases, ensuring tasks such as mail merge, credits, post outs, reports are dealt withResolving complaints that have been received via the postEnsuring all cheques/cash received in the post are logged and sent to the appropriate department, also any cheques/cash received from Direct Nottingham are sent to the appropriate department at LutonMaintaining a report of tasks carried out and the numbers worked for Team Manager on a daily basisReporting on Sales data as part of additional duties for resource manager at NottinghamIn previous roles at NtlTelesales OperatorSenior Sales Administrator for Sales OperationsActing Supervisor for On-line AccountsReason for leaving- Made Redundant! Show less

Nottingham, United Kingdom

As a Telesales Operator my job role entailed of, outbound calls and data inputting, ordering products, selling products and promoting specific items for sale.Reason for leaving- Made Redundant!

Responsible for the care of the elderly, ensuring that regulations and health and safety was paramount at all times.

Duties involved, dealing with sales of products, handling cash, and banking, handling queries and complaints from customers face to face.

Caring, Btec Diploma In Caring

BTEC 1st diploma in Caring - subjects Caring Skills Behavioural & Community Studies Data Collection and Interpretation First Aid Human.

Education record

Subjects that were taken: English Literature English Language Oral Communication History Mathematics Child Development Chemistry Humanities