Responsibilities:💼 Understanding the sales funnel, and communication with the lead during full cycle;💬 Demo calls with potential clients, follow-ups and coordination of clients' concerns and adjustment of the services or products to their needs;📄 Documents collection during the onboarding stage and communication with Compliance Department;📋 Creating scripts to improve lead conversion and process automation with the help of SaleForce;📊 CRM (Bitrix24, SalesForce) usage for keeping all information regarding merchants and creating reports and dashboards;🎉 Attending events;📈 Monitoring of performance and analysis of commercial reports regarding conversion of lead and revenue in order to derive improvement plans.💰 Revenue reports on new clients with categorization depending on source lead, industry, and geo.Results:✍️ 13 clients signed the contract, started using our service (Crypto Processing), and were shifted to Account Managers. Plus, 9 agreements were signed during this year (the average sales cycle for our product can be 3-6 months)🧠 I implemented a mind map of sales scripts both for manual and automated usage at Miro for the whole team, which helped to save time on sending manual follow-ups🔤 I created and implemented ABCD categorization to prioritize the most prospective customers and improve conversion rates.🌍 I attended such events as WebSummit, Money2020,📊 I created a table with revenue statistics from scratch without any examples or experience in this field.

Responsibilities:💬 Communication with cold leads from the first touch until the shift to Sales Manager for a call;🎯 Lead qualification;📊 CRM filling, investigation information about leads’ companies using SimilarWeb, LinkedIn;📝 Scripts creation and improvement.Results:📈 90-150% KPI results every month, in other words, I was the best lead generation manager in the team.📞 89 leads were shifted to Sales managers; 5.62% of them signed an agreement with us, and 6.74% activated.🧠 Together with my head, we created a Mind Map for all possible questions from potential clients.🚀 After a year of hard work in the lead generation department, CCO promoted me to Sales Manager.

🤝 Interaction with outsourcing data providers📜 Development of scripts to automate data enrichment, cleaning, and optimization📊 Collecting analytics and metrics for outreach campaigns into a single dashboard

Responsibilities:🔍 Searching for relevant projects on UpWork;📝 Writing scripts for proposals;💡 Generating ideas on how to improve developers' CVs.Results:📈 During these months, two programmers always had projects to work on, and we employed another PHP specialist.📺 I watched many videos and tutorials to understand the IT industry better and organize the workflow.