Caroline Langat Email & Phone Number

I am a dedicated professional with over eight years of experience in Solutions Strategy, Market Analysis, Operations Leadership, Customer Success, Customer Support, and Digital Marketing.My journey in sustainable fashion has equipped me with valuable insights into market trends and customer needs. At Totally Thrift254, an innovative online fashion shop, I led operations to provide high-quality, affordable, and eco-friendly thrift clothing.In my role, I managed inventory, logistics, quality control, and customer service, ensuring a smooth and satisfying shopping experience. I excelled in developing strategies that promote eco-friendly shopping while maintaining high standards for product quality and customer support. My passion for sustainable fashion and commitment to customer satisfaction has driven improvements in operations and increased customer engagement.I am skilled at building strong relationships with clients and collaborating effectively with teams to achieve shared goals. I am dedicated to empowering customer-facing teams and supporting all stakeholders to ensure success.Throughout my career, I have demonstrated a passion for sustainable fashion, a strong commitment to excellent customer service, and a proven track record of success. I am excited to leverage these skills for new opportunities and drive a positive impact in any organization.

• 

  Kenyatta University

  Economics, Sociology.