Whether managing portfolios or overseeing client experience, service has been at the heart of what I do for over 2 decades.I have developed a passion for excellent customer experience (the "wow" factor), identifying areas for improvement, solving problems, and developing strategies, while maintaining focus on quality and increasing profitability.I am a team player, with strong leadership skills, and thrive on opportunities to synergise.I have great integrity and have been entrusted to work predominantly from home over the past five years. My responsibilities included travelling and providing business development support at various locations throughout South Africa.I believe with my diverse employment history and versatility, I can be an asset to any company that is striving to increase their bottom line, as well as keeping a smile on their customers’ faces.