Caroline Markham Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

• Working in KForce's Technology vertical, I take pride in connecting IT experts with innovative companies across various industries to solve business challenges and drive results.
• Analyzing open job positions for Fortune 50 and Fortune 100 companies is a part of my every day role; I identify top talent utilizing search strings on career sites for various technology roles.
• Other job responsibilities includes conducting initial phone interviews with potential candidates, interview preparation and compensation negotiations.

Austin, Texas, United States

• Full lifecycle recruitment working with candidates from personally crafted outreaches to offer accept.
• Recruits across the entire technical and non-technical program management space, with a specific focus in our Core product area supporting infrastructure, machine learning and privacy/security.
• Exercises strong client relationship skills partnering with hiring managers on specific roles- conducts initial meetings to understand client goals and overall need for open headcount on the team. We continue to.
• Utilizes sourcing tools such as LinkedIn recruiter to identify talent and build pipeline for staffing requests.
• Works cross functionally with hiring managers, coordinators and the compensation team to provide candidates with a seamless interview experience.
• Recently pivoted to the Diversity, Equity & Inclusion space within hiring; works exclusively to bring underrepresented talent to various product areas across the T/PgM space within Google.

Austin, Texas, United States

• Operational role for botanical design firm, effectively running the physical brick and mortar location, as well as handling the online store and inventory.
• Consult with clients for all branches of the business - interior botanical design, landscaping, event décor, venue rental - to meet customer preferences and overall design specifications.
• Promote successful outcome of web development strategy by aligning consistent brand messaging and visual designs across digital outlets.
• Solicit feedback from clients to assess project success and uncover opportunities for improvement.

• Drove sales cycle for North American small business division and managed over 100 client accounts as direct POC.
• Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
• Managed and maintained structured analysis of target markets, clients, and documentation in Salesforce CRM.
• Subject Matter Expert on Dell Client systems, peripherals and business portfolio.
• Took on Creative Suite Advocacy role and improved teams creative suite attachment rates by 50% in one quarter.
• Engaged Sales teams through leadership and maintained workplace culture through roles such as “Winning Culture Advocate" and "BLM Advocate".

• Exceeded targeted sales goals through continuous pursuit of new sales opportunities by offering consultation on products/services and applying upselling techniques.
• Managed team of 16 by effectively closing deals and helping the overall team average 114.66% over attainment for Q3.
• Engaged cross-functional resources/ product specialist to meet individual client requirements.
• Provided exceptional customer service to foster client loyalty and satisfaction.

• Successfully piloted the first North American based inbound chat sales team for the Dell Technologies website.
• Continuously maintained professionalism during all interactions, by building trust and rapport with customers to create a differentiated selling experience via the Dell sales model.
• Utilized a strategic approach to identify, evaluate, and recommend business solutions considering customer needs and Dell interests.
• Sold Dell's full portfolio; including desktops, laptops, servers, services and accessories to Small Business customers while improving revenue and margin generation.

Oak Hill

• Made recommendations that led to a terrific customer experience, high sales and repeat customers.
• Sold different dinner features every day and actively engage customers through describing and talking about these dishes.
• Worked multiple high-profile private parties and charitable events.
• Worked at three different restaurant locations throughout the Austin area.

Austin, Texas

• Provided upscale service in a high volume restaurant located in a luxury hotel.
• Trained new hires and took on leadership roles
• Worked closely with social media influencers and other companies who would feature and promote the restaurant

Austin, Texas

-Developed media design content, such as infographics and promotional banners for social media posts. -Wrote weekly articles for the organization's blog, highlighting and discussing current environmental issues. -Efficiently helped plan, organize and execute 'Films for the Forest', an international short film festival hosted by Rainforest Partnership.

San Marcos, TX

-Created new and fresh content for the student led public relations firm, Bobcat Promotions at Texas State University -Used web editing skills to manage and update the website monthly -Peer edited work such as video and blog content before uploading -Ran the Bobcat Promotion booths at events on campus