Caroline Martin

Caroline Martin Email and Phone Number

Experienced CRM & Customer Success Professional @ The Bridgespan Group
boston, massachusetts, united states
Caroline Martin's Location
Greater Boston, United States
Caroline Martin's Contact Details

Caroline Martin work email

Caroline Martin personal email

n/a
About Caroline Martin

Caroline is an accomplished Associate Director of Customer Success with 12+ years of experience in Microsoft Dynamics CRM/D365 CE. She leads a team dedicated to enhancing customer experiences, building relationships, and driving business growth. Caroline designs custom solutions, manages global system initiatives, and oversees tailored training for a medium-sized consulting firm across four countries. Her work is infused with humor, joy, and a focus on team dynamics, change management, and proactive course correction.

Caroline Martin's Current Company Details
The Bridgespan Group

The Bridgespan Group

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Experienced CRM & Customer Success Professional
boston, massachusetts, united states
Website:
bridgespan.org
Employees:
332
Caroline Martin Work Experience Details
  • The Bridgespan Group
    Associate Director, Customer Success
    The Bridgespan Group Jun 2023 - Present
    Boston, Massachusetts, United States
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  • The Bridgespan Group
    Manager Of Crm Services
    The Bridgespan Group Jan 2021 - Jun 2023
    Boston, Massachusetts, United States
    Manages staff, resources, and process needed to implement strategic business goals. Provides analysis and modeling that provides visualization on ongoing trends, performance against KPIs, highlights potential issues, and identifies new opportunities for departments across the organization. Deep understanding of business and CRM product lifecycle management. Fosters team development.
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  • The Bridgespan Group
    Crm Analyst And Project Manager
    The Bridgespan Group Nov 2011 - Jan 2020
    Boston, Ma
    Creates custom solutions for tracking data, leads data initiatives for Bridgespan's global network, and manages tailored CRM training. Collaborates across teams to build targeted dashboards that highlight role-specific KPIs to enhance user education, experience, and insight. Participates in all phases of CRM product development lifecycle.
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  • The Limited
    Co-Manager
    The Limited Oct 2009 - Nov 2011
    Nashua, Nh
    Managed a team of 15+ sales associates, customized and executed floor sets, hired and trained employees, cultivated a "celebration" atmosphere from sales floor to back room.
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  • The Dickinson County News
    Staff Writer/Photographer
    The Dickinson County News Mar 2006 - Oct 2009
    Spirit Lake, Ia
    Wrote and edited news articles, columns, and press releases; photographer and copy editor at "all-hands-on-deck" newspaper. Created story ideas, covered community events and city/county government meetings, penned contributions for special editions and magazines, and crafted a revenue-generating summer entertainment calendar.

Caroline Martin Skills

Nonprofits Research Fundraising Editing Microsoft Excel Social Entrepreneurship Social Networking Writing Non Profits Organizational Effectiveness Final Cut Pro Microsoft Dynamics Crm Microsoft Powerpoint Microsoft Outlook Microsoft Word

Caroline Martin Education Details

Frequently Asked Questions about Caroline Martin

What company does Caroline Martin work for?

Caroline Martin works for The Bridgespan Group

What is Caroline Martin's role at the current company?

Caroline Martin's current role is Experienced CRM & Customer Success Professional.

What is Caroline Martin's email address?

Caroline Martin's email address is ca****@****pan.org

What is Caroline Martin's direct phone number?

Caroline Martin's direct phone number is +161757*****

What schools did Caroline Martin attend?

Caroline Martin attended Iowa State University, Spencer High School.

What are some of Caroline Martin's interests?

Caroline Martin has interest in Children.

What skills is Caroline Martin known for?

Caroline Martin has skills like Nonprofits, Research, Fundraising, Editing, Microsoft Excel, Social Entrepreneurship, Social Networking, Writing, Non Profits, Organizational Effectiveness, Final Cut Pro, Microsoft Dynamics Crm.

Who are Caroline Martin's colleagues?

Caroline Martin's colleagues are Chen Hui, Preeta Nayak, Zachary Slobig, Petrina Edema, Nokuthula Ntuli, Jasmine Reliford, Martin Wimbush.

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