Caroline Mason work email
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Caroline Mason personal email
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Outstanding problem management with successful track record of operational improvement.
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Technical ConsultantFiservAtlanta, Ga, Us
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Technical ConsultantAptask Jun 2023 - PresentIselin, New Jersey, UsProblem management working with cross functional teams strategizing short and long term client facing solutions. Responsible for communicating with stakeholders, providing status updates and coordinating the incident response team. Worked with the business to improve their use of technology and achieve business goals. -
Project Manager Ii - TechnologyFis Jul 2022 - Apr 2023Jacksonville, Fl, UsEffectively lead product development, relationship, and other cross functional teams throughout the lifecycle of integrating technologies. Delivered decision - seeking presentations to internal business groups and client organizations. Managed the integration of vendor deliverables. Identified contractual obligations and needed resources for execution. Managed the project risks, performed risk mitigation, and assisting with problem resolution. -
Treasury Solutions Transition SpecialistTruist Dec 2020 - May 2022Charlotte, North Carolina, UsWorked closely with Treasury Consultants and Treasury Analysts serving as the liaison between clients, Treasury Sales, and Treasury Operations. Troubleshooting to resolution treasury related support requests, issues, and concerns. Involved in various projects as needed. Proactively escalated key issues/ risks to senior leadership’s attention for reputational risk. -
Treasury Management Implementations Lead Project ManagerSuntrust Bank Sep 2014 - Oct 2019Charlotte, Nc, UsEnhanced speed to revenue through effective time management of the workflow. Conducted technical consulting and implementation on complex single and multi-product projects. Knowledgeable on all Treasury suite including but not limited to remote capture, account reconciliation package (Positive Pay), digital banking, lockbox, and cash services. Act as liaison between Sales Officers, Relationship Managers, Treasury Sales Analysts, 3rd party Vendors and Clients. Facilitate cadence meetings with clients to identify business needs, avoid potential issues and time constraints. Identify product and service capabilities for potential cross sale opportunities. -
Treasury Management Technical ServicesSuntrust Bank Apr 2011 - Sep 2014Charlotte, Nc, UsTechnical support for Corporate, Institutional and Business clients. Knowledge base to support Online Treasury Manager and Online Cash Manager Premium (ACH module), an S1 Enterprise product, Check Vision Inquiry from Computer Science Corporation, CD-ROM Check Image Viewer from Yojna Inc., Lockbox Image browser from PaperHost.com Inc & Xerox., Online Courier from Online Banking Solutions, Online Check Deposit from Alogent Corporation & NCR.
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Client Service RepresentativeOnline Resources May 2007 - Apr 2009Served as a vendor liaison for online banking technical issues and the financial institutions affiliates.
Caroline Mason Skills
Caroline Mason Education Details
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Ashford UniversityBusiness Administration -
Stonewall Jackson Senior High SchoolInternational Baccalaureate/Advanced Diploma
Frequently Asked Questions about Caroline Mason
What company does Caroline Mason work for?
Caroline Mason works for Fiserv
What is Caroline Mason's role at the current company?
Caroline Mason's current role is Technical Consultant.
What is Caroline Mason's email address?
Caroline Mason's email address is ca****@****ust.com
What is Caroline Mason's direct phone number?
Caroline Mason's direct phone number is +140754*****
What schools did Caroline Mason attend?
Caroline Mason attended Ashford University, Stonewall Jackson Senior High School.
What are some of Caroline Mason's interests?
Caroline Mason has interest in Social Services, Children, Gardening, Traveling, Economic Empowerment, Politics, Education, Child Development, Environment, Management Training.
What skills is Caroline Mason known for?
Caroline Mason has skills like Project Management, Program Management, Customer Service, Product Development, Internet Banking, Product Management, Financial Services, Technical Support, Employee Training, Web Applications, Workflow Management, Technical Training.
Who are Caroline Mason's colleagues?
Caroline Mason's colleagues are Christopher Wells, Satish Guntur, Richard Mcdaniel, Mohit Gagneja, Vivek Duraisamy, Jack Sternitzke, Danny Yin.
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