• Develop and organize new department dedicated to B to C customers, concerning services for home application. Prepare and propose a business plan, find financial resources, look for adapted profiles and provide periodic updates forecasts• Redefine the technical aspects and improve the technical data sheets to create an automated tool so as to improve the service given when replying to tenders• Modernize our communication strategy, by creating a coordinated image of the company for both… Show more • Develop and organize new department dedicated to B to C customers, concerning services for home application. Prepare and propose a business plan, find financial resources, look for adapted profiles and provide periodic updates forecasts• Redefine the technical aspects and improve the technical data sheets to create an automated tool so as to improve the service given when replying to tenders• Modernize our communication strategy, by creating a coordinated image of the company for both external and internal purposes Show less

• Participate in the annual marketing plan• Carrying out a qualitative market study in order to identify new niche market for improving existing product sales• Technical support for medical specifiers • Manage the product promotional campaign• Set up a CRM strategy and train sales representatives• Analyze and report results to the sales manager

• Participate in the media plan and create the B2B communication tools • Organize trade events, conferences and technical presentations• Look for public calls of tender, compile technical and sales literature• Technical assistance for medical prescribers• Train new members of the marketing and sales department

• Replying to customers’ requests, quotations• Manage customer's logistic or commercial complaints• Customer's support regarding technical information

• Follow up technical projects• Quotations; manage order tracking