Summary:
Development, implementation and management of a structured global partner retail channel, driving consistent expansion. Responsibility for the strategy to drive commercial growth rapidly while protecting the brand, offer more points of distribution and increase brand awareness.Main responsibilities:
Development and successful launch of a new sales program enabling licensed/franchised customers to open profitable points of distribution in targeted international… Show more Summary:
Development, implementation and management of a structured global partner retail channel, driving consistent expansion. Responsibility for the strategy to drive commercial growth rapidly while protecting the brand, offer more points of distribution and increase brand awareness.Main responsibilities:
Development and successful launch of a new sales program enabling licensed/franchised customers to open profitable points of distribution in targeted international marketsDrafted and negotiated a sales agreement for execution, fostering long term relationships Financial evaluation of business model and establishment of forecasting and reporting to ensure ROIMonitoring of market development and shopper behavior to allow informed decision makingDeveloped company operations tools, manuals and governance model for the retail network to ensure brand protection and consistencyAcquired and onboarded new customers, resulting in 50+ partnerships across 50+ countriesManaged the pipeline for all development activities, including new market entries, relocations and refurbishments ensuring consistent expansion by opening of 100 plus stores per yearRecruited, trained and managed a global team of Senior Business Development Managers to ensure consistent customer and consumer satisfaction above industry standardKey result:The Program has generated over 500 M€ in wholesale sales in 2022, adding 800 new points of distribution and secured new customers across global markets, resulting increase to single digit channel share form overall wholesale sales by 2022. Show less

Development of a global partner store format by focusing on shopper centric behaviors and initiatives.

Manage all franchise store activity, evaluate business opportunities for new stores and develop the Timberland Franchise business in Germany, Austria, Switzerland, the Czech Republic and Slovakia. Initiate and ensure a high standard of communication between Timberland and Franchisees. Achieve the business plan for Timberland franchise stores. Acquisition of new franchise partners in the area and verification of potential locations.Preparation of franchise data, e.g. revenue, purchasing… Show more Manage all franchise store activity, evaluate business opportunities for new stores and develop the Timberland Franchise business in Germany, Austria, Switzerland, the Czech Republic and Slovakia. Initiate and ensure a high standard of communication between Timberland and Franchisees. Achieve the business plan for Timberland franchise stores. Acquisition of new franchise partners in the area and verification of potential locations.Preparation of franchise data, e.g. revenue, purchasing attitude. Project Management for showroom, store and shop-in-shop opening. Show less

Responsible for brand appropriate visual merchandising and brand enhancement in all distribution channels in Germany, Austria and Switzerland. Communicate Timberland story and brand message to customers and consumers. Assure and maintain consistent brand visibility with Field Service Representative team. Project Management for Store and shop-in-shop opening.

Initiate and assure a high standard of communication between new and existing franchisees and potential franchise partners for Germany, Austria, Switzerland, the Czech Republic and Slovakia. Assisting the Franchise & Merchandising Manager in all operational needs for Timberland franchise stores.Attends to franchise affairs in the area.Evaluation and passing on of information from franchisees.Analyze sales results by franchise store and use information to adjust levels or change… Show more Initiate and assure a high standard of communication between new and existing franchisees and potential franchise partners for Germany, Austria, Switzerland, the Czech Republic and Slovakia. Assisting the Franchise & Merchandising Manager in all operational needs for Timberland franchise stores.Attends to franchise affairs in the area.Evaluation and passing on of information from franchisees.Analyze sales results by franchise store and use information to adjust levels or change assortment.Provide statistics for better performance of franchisees.Passing on of data to management for budget preparationHandle general office work, e.g. customer service by telephone, correspondence. Project Management for store and shop-in-shop opening. Show less

Responsibility to achieve sales and profit targets as laid down by the company. Manage all Retail Stores within the designated territory Germany, Italy and France. Ensure high standards of customer service, staff training, product knowledge, policies and procedures and the best possible presentation of the brand. Working closely with the European Headquarter in the UK. Opening of stores in Italy and France.

Forecasting, planning and buying for German and Austrian Retail stores. Analyzing and reporting of sales to European Headquarter.

Resourcing of strategic product and negotiatons with potential vendors. Set up of fulfillmentcenter. Reporting and analysing of German e-commerce market to English headquarter.

Leading a team to complete the sales generation, operational, and personnel functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures. Training and developing of staff.

Achieve sales and customer satisfaction standards and goals by maximizing the customer's experience and the store's revenue. Responsible for recruiting, hiring, training, developing and evaluating store employees. Responsible for supervising and coaching all store employees. Manage all phases of store operations to ensure maximum sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention,… Show more Achieve sales and customer satisfaction standards and goals by maximizing the customer's experience and the store's revenue. Responsible for recruiting, hiring, training, developing and evaluating store employees. Responsible for supervising and coaching all store employees. Manage all phases of store operations to ensure maximum sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, payroll management, risk management, and daily operational cost control. Show less