Caroline Neveu-Joubert Email and Phone Number

Global scale of Airbnb Concierge Service marketplace*Member of Hosting Services leadership team*Business development: expanded the concierge network from 60 to 10 000 within two years across 7 countries including US

In charge of Sales and Partnership for Luckey concierge services, an Airbnb company

In charge of Dyson Direct channels, digital media activities and owner experience*11 people management: restructuring of the team*Member of Dyson France Management team*Business development:: direct revenue x3 in 2 years, holding a 30% FR share

Development of the revenue and profitability of 2 e-commerce sites in a retail environment*P&L ownership*Omnichannel: online/offline operations optimization, Click & Collect launch in Switzerland*EU marketplaces management with focus on France*Marketing: daily marketing activities, Affiliation channel launch, External parnerships implementation to improve traffic*Logistic: daily operations and cost improvements *Customer service

In charge of 35 vendors including Interforum - 42% of books category revenue*Negotiation: lead of yearly negotiations with publishers commercial representatives (annual T&Cs, content support, marketing campaigns)*Business development: coordination of demand, supply chain and vendor management teams to develop specific marketing actions and supply chain processes in order to improve turnover and consumer experience of non-trade and import books at key periods of the year such as back-to-school and Christmas*Transversal projects: Books vendor mapping complete rework (margin improvement, accuracy of ordering system, delivery delays improvement), Amazon student, Vine tech owner

In charge of Amazon Books demand, 5 site merchandisers management*Analysis: weekly analyze of demand metrics and trend and proposal of daily actions to sustain budget, negative margin items analysis and action plan*Projects leader for books category including traffic projects and implementation of site widgets*Demand budget writing: *Pricing projects coordination for books with US pricing teams

Definition and optimization of Headquarters strategy on Asia and Anglo-Saxon zone: 5 markets(Japan, USA, Canada, Mexico and UK) and coordinator of 2 zones (Asia and Latin America)*Marketing Coordination including support to the execution of the regional marketing plans, recommendation of launch strategy and investment priorities, orientation and answer to every operational request from the markets*Innovation Business Team Sell-Out leader for Make-up axis: multidisciplinary work-skills team dedicated to the growth and development of make-up with optimization of 3 years range plan, building of 360° launch platforms*Analysis and Forecasts : markets evolution and main launches analysis, challenge and follow-up of markets sales forecasts, challenge, follow-up and analysis of promotion programs

Adaptation, building and set-up of the Travel Retail strategy on 150 airports.*Operational Marketing : adaptation and communication of the international strategy to the Travel Retail network, development and follow-up of the promotional plan of the zone main operators, creation and management of an annual incentive program for the sales forces*Analysis and sales forecasts : sales analysis and monthly management of a 1200 Skus forecasts basis*Project leader for the main yearly events of the zone (Training seminar, Tax Free...)

Daily operational marketing support on the Europe zone (80 Boutiques in 22 countries) including weekly reporting and analysis of new products sales.Involvement in the watches range development.

Coordination of merchandisers and boutiques building sites in Lille and Cannes and Corners installation. Involvement in the watches, jewellery and eyewear ranges development.Management of a private sales shop during the International Fine Watchmaking Exhibition (SIHH).