Caroline Parkes 🦚
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Caroline Parkes 🦚 Email & Phone Number

Customer experience, loyalty and engagement expert, and founder of Wonderhood CX at Wonderhood Studios
Location: Woodstock, England, United Kingdom 11 work roles 5 schools
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Role
Customer experience, loyalty and engagement expert, and founder of Wonderhood CX
Location
Woodstock, England, United Kingdom
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Who is Caroline Parkes 🦚? Overview

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Caroline Parkes 🦚 is listed as Customer experience, loyalty and engagement expert, and founder of Wonderhood CX at Wonderhood Studios, a with 40 employees, based in Woodstock, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Caroline Parkes 🦚.

Caroline Parkes 🦚 previously worked as Chief Experience Officer at Wonderhood Studios and Chair DMA Awards Committee at Dma (Data & Marketing Association) Uk. Caroline Parkes 🦚 holds Senior Management Graduate Programme, 🌟 from Omnicom University.

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Wonderhood Studios

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Profile bio

About Caroline Parkes 🦚

🦚 Colourful, creative, collaborative, customer-obsessed, strategy leader (and over user of alliteration) 💥 Expert in customer experience, brands, loyalty, data led creativity, and inclusive marketing🦜 Combining a love of creative strategy with data and technology - artistic and artificial intelligence to create brand building and business growing customer experiences 🏆 Chair of the DMA Awards Committee, IPA Effectiveness / WARC / Effies judge 🌟Campaign 40 over 40, in Campaign’s top 5 strategists of the year 2023 & 24, Campaign Customer Agency of the year 2022 and 2023💕 Painter carolineparkes.art

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Caroline Parkes 🦚's current company

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Wonderhood Studios
Wonderhood Studios
Customer experience, loyalty and engagement expert, and founder of Wonderhood CX
london, england, united kingdom
Employees
40
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11 roles · 34 years

Caroline Parkes 🦚 work experience

A career timeline built from the work history available for this profile.

Chief Experience Officer

Current

London Area, United Kingdom

Building a new era in the world of customer engagement X experience, within a neighbourhood of curious minds

Sep 2024 - Present

Chief Strategy Officer

London

Jun 2022 - Sep 2024

Chief Experience Officer

London, England, United Kingdom

Jun 2020 - Jun 2022

Head Of Strategy

Oxfordshire & London

Sep 2018 - Jun 2020

Founder

Colourpop Marketing

Oxfordshire & London

Be Bold. Be surprising. Be curious. Be open. Be engaging. Be ColourPop. My consultancy inspired brands to be braver. To look at things differently. To try new things. To take leaps. To find new winning ways to engage prospects, and to grow relationships with customers. With a belief that bold thinking doesn’t just make life more more colourful, it helps business flourish B2B clients included - Cherry London (working with clients including N Brown, Saga, HSBC, Jaguar Land Rover… Show more Be Bold. Be surprising. Be curious. Be open. Be engaging. Be ColourPop. My consultancy inspired brands to be braver. To look at things differently. To try new things. To take leaps. To find new winning ways to engage prospects, and to grow relationships with customers. With a belief that bold thinking doesn’t just make life more more colourful, it helps business flourish B2B clients included - Cherry London (working with clients including N Brown, Saga, HSBC, Jaguar Land Rover and 02)- White October - In Diverse Company Show less

Dec 2016 - Sep 2018

Strategy Partner

Strategy Partner at LIDA/M&C Saatchi. I helped LIDA win Campaign Engagement Agency of the Year twice. I led the strategy department, managing a team of 20 strategists and data strategists.I headed up the strategy on accounts including Boots, IKEA, Compare The Market (Meerkat Movies), John Lewis Insurance, RBS Private Banking, NetJets and Oxfam. I won awards for my work on Boots and IKEA, and worked on award winning pro-bono work for Women for Women International… Show more Strategy Partner at LIDA/M&C Saatchi. I helped LIDA win Campaign Engagement Agency of the Year twice. I led the strategy department, managing a team of 20 strategists and data strategists.I headed up the strategy on accounts including Boots, IKEA, Compare The Market (Meerkat Movies), John Lewis Insurance, RBS Private Banking, NetJets and Oxfam. I won awards for my work on Boots and IKEA, and worked on award winning pro-bono work for Women for Women International and The Miscarriage Association. For Boots, I worked across both the loyalty side (for LIDA) and the digital account for M&C Saatchi.I inspired more collaborative and creative ways of working, running internal training sessions (for the agency, and also for clients). Show less

Mar 2010 - Jul 2016

Head Of Brand Response

Joshua G2

Joshua G2 (now part of Grey) was an integrated agency with shopper marketing, brand response, and CRM at it its core.I headed up the data driven brand response and customer loyalty part of the business.

May 2009 - Feb 2010

Planning Partner

I worked at Proximity following its merger with Craik Jones, as Planning Partner.As well as looking after a large department of account planners I:- brought in new ways of working for the agency- headed up the strategy for the P&G account, for a range of brands including Pampers- worked closely with the Head of Innovation to bring new P&G propositions to market

Aug 2008 - May 2009

Head Of Planning

Craik Jones Watson Mitchell Voelkel

Craik Jones was the most creative and award winning direct marketing agency of its time. It pioneered the use of planning (there was a time when agencies didn't have planners). I was lucky enough to join when the agency was small, I learned my craft from the awe-inspiring Jon Voelkel, and as I grew in experience eventually was promoted to Head of Planning.I was responsible for the agency winning three DMA Grand Prixs, as well as countless gongs in numerous award schemes including… Show more Craik Jones was the most creative and award winning direct marketing agency of its time. It pioneered the use of planning (there was a time when agencies didn't have planners). I was lucky enough to join when the agency was small, I learned my craft from the awe-inspiring Jon Voelkel, and as I grew in experience eventually was promoted to Head of Planning.I was responsible for the agency winning three DMA Grand Prixs, as well as countless gongs in numerous award schemes including Cannes.My clients including - Unilever (brands included Surf and Dove)- Diageo (Gordon's Gin and Archers, as well as Portman Group activity)- Virgin Trains (working with Craig Ingles of John Lewis fame)- ATOC (Railcards)- first direct - Land Rover- Orange Show less

1997 - 2008 ~11 yrs

Planner

Advertising Principles

Advertising Principles was the largest agency outside of London at that time. I joined the graduate recruitment scheme, and after a stint in new business, I joined the newly founded planning department. I was trained in the art of brand planning, and eventually started working on accounts that included more direct marketing, which piqued my interest.I worked with various JD Williams brands , Seven Seas and Midland Bank (now HSBC....that's how long ago it was!).

1993 - 1997 ~4 yrs
Team & coworkers

Colleagues at Wonderhood Studios

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5 education records

Caroline Parkes 🦚 education

Senior Management Graduate Programme, 🌟

Omnicom University

Education record

Hedley Walter School

Education record

King Edward Vi, Chelmsford
FAQ

Frequently asked questions about Caroline Parkes 🦚

Quick answers generated from the profile data available on this page.

What company does Caroline Parkes 🦚 work for?

Caroline Parkes 🦚 works for Wonderhood Studios.

What is Caroline Parkes 🦚's role at Wonderhood Studios?

Caroline Parkes 🦚 is listed as Customer experience, loyalty and engagement expert, and founder of Wonderhood CX at Wonderhood Studios.

Where is Caroline Parkes 🦚 based?

Caroline Parkes 🦚 is based in Woodstock, England, United Kingdom while working with Wonderhood Studios.

What companies has Caroline Parkes 🦚 worked for?

Caroline Parkes 🦚 has worked for Wonderhood Studios, Dma (Data & Marketing Association) Uk, Rapp, Colourpop Marketing, and Lida / M&C Saatchi.

Who are Caroline Parkes 🦚's colleagues at Wonderhood Studios?

Caroline Parkes 🦚's colleagues at Wonderhood Studios include Eddy Yan, Jennifer Ashton, Carla Grande, Hannah Chinyemba, and Minna Griffiths.

How can I contact Caroline Parkes 🦚?

You can use AeroLeads to view verified contact signals for Caroline Parkes 🦚 at Wonderhood Studios, including work email, phone, and LinkedIn data when available.

What schools did Caroline Parkes 🦚 attend?

Caroline Parkes 🦚 holds Senior Management Graduate Programme, 🌟 from Omnicom University.

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