Caroline Parkes 🦚

Caroline Parkes 🦚 Email and Phone Number

Customer experience, loyalty and engagement expert, and founder of Wonderhood CX @ Wonderhood Studios
london, england, united kingdom
Caroline Parkes 🦚's Location
Woodstock, England, United Kingdom, United Kingdom
About Caroline Parkes 🦚

🦚 Colourful, creative, collaborative, customer-obsessed, strategy leader (and over user of alliteration) πŸ’₯ Expert in customer experience, brands, loyalty, data led creativity, and inclusive marketing🦜 Combining a love of creative strategy with data and technology - artistic and artificial intelligence to create brand building and business growing customer experiences πŸ† Chair of the DMA Awards Committee, IPA Effectiveness / WARC / Effies judge 🌟Campaign 40 over 40, in Campaign’s top 5 strategists of the year 2023 & 24, Campaign Customer Agency of the year 2022 and 2023πŸ’• Painter carolineparkes.art

Caroline Parkes 🦚's Current Company Details
Wonderhood Studios

Wonderhood Studios

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Customer experience, loyalty and engagement expert, and founder of Wonderhood CX
london, england, united kingdom
Employees:
40
Caroline Parkes 🦚 Work Experience Details
  • Wonderhood Studios
    Chief Experience Officer
    Wonderhood Studios Sep 2024 - Present
    London Area, United Kingdom
    Building a new era in the world of customer engagement X experience, within a neighbourhood of curious minds
  • Dma (Data & Marketing Association) Uk
    Chair Dma Awards Committee
    Dma (Data & Marketing Association) Uk Jan 2024 - Present
    London, England, United Kingdom
  • Rapp
    Chief Strategy Officer
    Rapp Jun 2022 - Sep 2024
    London
  • Rapp
    Chief Experience Officer
    Rapp Jun 2020 - Jun 2022
    London, England, United Kingdom
  • Rapp
    Head Of Strategy
    Rapp Sep 2018 - Jun 2020
    Oxfordshire & London
  • Colourpop Marketing
    Founder
    Colourpop Marketing Dec 2016 - Sep 2018
    Oxfordshire & London
    Be Bold. Be surprising. Be curious. Be open. Be engaging. Be ColourPop. My consultancy inspired brands to be braver.Β To look at things differently.Β To try new things.Β To take leaps. To find new winning ways to engage prospects, and to grow relationships with customers. With a belief that bold thinking doesn’t just make life more more colourful,Β it helps business flourish B2B clients included - Cherry London (working with clients including N Brown, Saga, HSBC, Jaguar Land Rover… Show more Be Bold. Be surprising. Be curious. Be open. Be engaging. Be ColourPop. My consultancy inspired brands to be braver.Β To look at things differently.Β To try new things.Β To take leaps. To find new winning ways to engage prospects, and to grow relationships with customers. With a belief that bold thinking doesn’t just make life more more colourful,Β it helps business flourish B2B clients included - Cherry London (working with clients including N Brown, Saga, HSBC, Jaguar Land Rover and 02)- White October - In Diverse Company Show less
  • Lida / M&C Saatchi
    Strategy Partner
    Lida / M&C Saatchi Mar 2010 - Jul 2016
    Strategy Partner at LIDA/M&C Saatchi. I helped LIDA win Campaign Engagement Agency of the Year twice. I led the strategy department, managing a team of 20 strategists and data strategists.I headed up the strategy on accounts including Boots, IKEA, Compare The Market (Meerkat Movies), John Lewis Insurance, RBS Private Banking, NetJets and Oxfam. I won awards for my work on Boots and IKEA, and worked on award winning pro-bono work for Women for Women International… Show more Strategy Partner at LIDA/M&C Saatchi. I helped LIDA win Campaign Engagement Agency of the Year twice. I led the strategy department, managing a team of 20 strategists and data strategists.I headed up the strategy on accounts including Boots, IKEA, Compare The Market (Meerkat Movies), John Lewis Insurance, RBS Private Banking, NetJets and Oxfam. I won awards for my work on Boots and IKEA, and worked on award winning pro-bono work for Women for Women International and The Miscarriage Association. For Boots, I worked across both the loyalty side (for LIDA) and the digital account for M&C Saatchi.I inspired more collaborative and creative ways of working, running internal training sessions (for the agency, and also for clients). Show less
  • Joshua G2
    Head Of Brand Response
    Joshua G2 May 2009 - Feb 2010
    Joshua G2 (now part of Grey) was an integrated agency with shopper marketing, brand response, and CRM at it its core.I headed up the data driven brand response and customer loyalty part of the business.
  • Proximity
    Planning Partner
    Proximity Aug 2008 - May 2009
    I worked at Proximity following its merger with Craik Jones, as Planning Partner.As well as looking after a large department of account planners I:- brought in new ways of working for the agency- headed up the strategy for the P&G account, for a range of brands including Pampers- worked closely with the Head of Innovation to bring new P&G propositions to market
  • Craik Jones Watson Mitchell Voelkel
    Head Of Planning
    Craik Jones Watson Mitchell Voelkel 1997 - 2008
    Craik Jones was the most creative and award winning direct marketing agency of its time. It pioneered the use of planning (there was a time when agencies didn't have planners). I was lucky enough to join when the agency was small, I learned my craft from the awe-inspiring Jon Voelkel, and as I grew in experience eventually was promoted to Head of Planning.I was responsible for the agency winning three DMA Grand Prixs, as well as countless gongs in numerous award schemes including… Show more Craik Jones was the most creative and award winning direct marketing agency of its time. It pioneered the use of planning (there was a time when agencies didn't have planners). I was lucky enough to join when the agency was small, I learned my craft from the awe-inspiring Jon Voelkel, and as I grew in experience eventually was promoted to Head of Planning.I was responsible for the agency winning three DMA Grand Prixs, as well as countless gongs in numerous award schemes including Cannes.My clients including - Unilever (brands included Surf and Dove)- Diageo (Gordon's Gin and Archers, as well as Portman Group activity)- Virgin Trains (working with Craig Ingles of John Lewis fame)- ATOC (Railcards)- first direct - Land Rover- Orange Show less
  • Advertising Principles
    Planner
    Advertising Principles 1993 - 1997
    Advertising Principles was the largest agency outside of London at that time. I joined the graduate recruitment scheme, and after a stint in new business, I joined the newly founded planning department. I was trained in the art of brand planning, and eventually started working on accounts that included more direct marketing, which piqued my interest.I worked with various JD Williams brands , Seven Seas and Midland Bank (now HSBC....that's how long ago it was!).

Caroline Parkes 🦚 Education Details

Frequently Asked Questions about Caroline Parkes 🦚

What company does Caroline Parkes 🦚 work for?

Caroline Parkes 🦚 works for Wonderhood Studios

What is Caroline Parkes 🦚's role at the current company?

Caroline Parkes 🦚's current role is Customer experience, loyalty and engagement expert, and founder of Wonderhood CX.

What schools did Caroline Parkes 🦚 attend?

Caroline Parkes 🦚 attended Omnicom University, University Of Leeds, Hedley Walter School, King Edward Vi, Chelmsford, University Of Leeds.

Who are Caroline Parkes 🦚's colleagues?

Caroline Parkes 🦚's colleagues are Lucy Gray, Joe Butcher, Millie Watson, David Abraham, Alex Horne, Hattie Wood, Aidan Mcclure.

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