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Caroline Page personal email
Deep knowledge of the Global Pharmaceutical Regulatory environment acquired over 21 years' experience, leading business process design and re-design, continuous improvement, delivering and writing training, aligning expectations to achieve process efficiency and drive accountability.Experience in previous role included the on-boarding of colleagues in Shanghai and India; acted as liaison lead with the local samples warehouse; working with senior management across different lines to setup Communication Agreements to effectively process certification and samples in support of international filings and assisting with the development of a new tracking tool for the group. I have previous experience of handling a wide variety of submission types through full lifecycle including CTA, MAA and IRD filings. Key Achievements: -o Led multiple continuous improvement projects and processes, to meet business targets and deliverables, collaborating with the translations vendor and business groups to ensure business needs were met.o Established in-country legalisation process, partnered with legalisation vendor and sourcing countrieso Initiating partnership with key sourcing countries to review and amend process, improving the average Certificate of Pharmaceutical Product processing timelines by 64% (2014 vs 2013 data), enabling earlier submissions and approvalso Successfully introduced process changes to improve consistency and streamline document methodologies, creating system updates & producing staff training guides for rollout, resulting in reduced EMA administration that reduced EMA fees by €24,000 per annum. Pfizer Impact Awards: -o Leading communication framework for COVID-19 across IM, Digital and Business.o Leading the WRS-Agile project and resulting in shorter timelines for submission to Health Authority.o Key contribution to process changes, resulting significant cost savings.o Key contribution and support with Apixaban in Emerging Marketed, resulting in achieving set targets ahead of scheduleo Working in Submissions for active response to an external audit query.o Project Management of a highly successful local Learning Day.
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Operations ManagerUniversity Of KentDeal, Gb -
Operations ManagerUniversity Of Kent May 2024 - PresentCanterbury, England, United Kingdom -
Supporting ArtistEntertainment Partners May 2017 - PresentVarious -
AuthorCaroline.Page.Poet.Photography Feb 2023 - Apr 2024United Kingdom
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Tmf And Registry OperationsPfizer Apr 2022 - Feb 2023United Kingdom• Supported three projects: Document List Change Management; Acquisition, Collaboration and Divesture (ACD) activity and TMF query transition from Mailbox to Service Centre. Accountable for documenting the process flow, develop training guidance and transitioning. Early into the Project there was misalignment on the tasks and deadline, therefore I created a project plan to capture the objective, goal, milestones, risks and mitigation, deadlines, Sponsor, Project Lead, Contributors, decision makers, and held a meeting with all to solidify.• In addition, reviewed metric reports and identified an opportunity to review obsolete in-active TMF documentation and initiated and delivered people engagement activities. -
Senior Information Manager (Regulatory System Lead & Operations Lead)Pfizer Jul 2019 - Apr 2022Sandwich, England, United KingdomOperations Lead / Regulatory System Lead• Accountable for creating and maintaining stakeholder management framework across Business Lines and Extended Leadership Team to enhance communication presence. Successfully initiating communication framework for COVID-19, responding to crisis calls, ensuring all actions reviewed and responded timely.• Explored operational efficiencies, identified change management accountability, responsibilities, and process. Successfully reduced number of change management compliance issues and system change tickets by 75% with a targeted cost, time, value add approach and introduced a shared system outage.• Responsible for the Management, Maintenance and Release updates of a large Regulatory system, involving multiple projects and prioritisation. Scoped out system transition into the Cloud technology, reviewing competitors and documenting key feature additions/changes.• Established communication and process framework for Health Authority updates, to drive compliance and involving Pfizer in pilots. Leading to successful transitions of submission format changes.• Supported ACD projects, ensuring milestones and overall targets met expectations. -
Translations Excellence Manager / Process & Compliance Excellence ManagerPfizer Nov 2014 - Jul 2019Sandwich, England, United Kingdom• Accountable for providing management of translations, applying technical expertise.• Assisted with the development of metrics covering quality, performance, and cost. Evaluated and reported on potential risks. Carrying out Vendor raw data review, to ensure compliance. • Led mitigation plans, in collaboration with Vendor and Country office. Created Service Level Agreements and successfully improved translation quality in multiple markets.• Responsible for training and mentoring a small pool of colleagues, sharing best practice with the broader business community. -
External Vendor & Business ManagerPfizer Jul 2013 - Oct 2014Sandwich, England, United Kingdom• Led Vendor, Sourcing Country, and Requesting Country ancillary expectations. Acted as Primary contact with Vendor Employees, to ensure effective sourcing of ancillaries.• Contributed and oversight of Key Performance Metrics, to ensure quality, performance and cost met expectations. Highlighted to Senior Management where other in-country Vendor support was required.• Developed and reviewed business process and vendor agreements.• Reviewed and approved invoices to ensure within budget.
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Product License Support, ManagerPfizer Nov 2008 - Jul 2013Sandwich, England, United Kingdom• Created and delivered training to colleagues onboarding in Shanghai, India, GRRS and other business lines.• Assisted with the rollout and training of a new tracking tool. Evaluated and developed process and carried out system enhancements.• Project Lead for Ancillary project, partnering with business lines to create and implement Communication Agreements, which resulted in shorter processing timelines.• Liaison Lead for the local sample distribution warehouse, ensuring working practice was created and adhered to by all stakeholders.• Provided PLS across different regions, to support international filings. -
Submission SpecialistPfizer Jan 2004 - Oct 2008Sandwich, KentKey Submissions:Gained exposure to full lifecycle management of submissions including acting as Lead Paper Publisher for MAA variations, CTA’s, Investigator Brochures, PIP submissions & also acted as Lead for a Document Management System cleansing project• Delivered quality paper and electronic submissions from liaising regularly with Regulatory leads; business suppliers and other key representatives, utilising my excellent communication skills. Then carried out subsequent archive activities• Operated as Subject Matter Expert for Clinical Trial Applications & Investigator Brochures with the responsibility to train/mentor fellow colleagues and manage processes • Created effective mechanism for managing workload tasks that was introduced and implemented to the Submissions team• Adhere to the appropriate use of technical tools, through use of working practices and QC/QA regimes, such that regulatory and internal compliance is preserved.• Adhered to all required training; internal policies and guidance and where necessary created and maintained training materialo Awarded 2 IMPACT Awards by Pfizer R&D during this period for my active response to an external audit query and project management oversight of a local Learning Day -
Project AssistantPfizer Nov 2003 - Dec 2003Sandwich, Kent -
Research & Information Associate / HelpdeskPfizer Feb 2001 - Nov 2003Sandwich, Kent
Caroline Page Skills
Caroline Page Education Details
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Kent Adult EducationCounselling Skills -
Kent Adult EducationCounselling Skills Introduction -
Pass -
Pass -
Lytchett Minster Upper SchoolRsa: Text Processing Ii; Legal Processing Ii; Practical Bookkeeping -
Carter Community SchoolGcse
Frequently Asked Questions about Caroline Page
What company does Caroline Page work for?
Caroline Page works for University Of Kent
What is Caroline Page's role at the current company?
Caroline Page's current role is Operations Manager.
What is Caroline Page's email address?
Caroline Page's email address is ca****@****zer.com
What schools did Caroline Page attend?
Caroline Page attended Kent Adult Education, Kent Adult Education, The Open University, The Open University, Lytchett Minster Upper School, Carter Community School.
What are some of Caroline Page's interests?
Caroline Page has interest in Im Always Keen To Try Something New, Which Was A Fantastic Experience, Dancing, I Enjoy Socialising, Walking.
What skills is Caroline Page known for?
Caroline Page has skills like Regulatory Submissions, Regulatory Affairs, Pharmaceutical Industry, Project Management, Teamwork, Training, Regulatory Requirements, Change Management, Clinical Development, Microsoft Office, Sop, Change Control.
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Caroline Page
Greater Reading Area1bradfieldcollege.org.uk -
3emrrecruitment.com, emirates247.com, bakermckenzie.com
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Caroline Page
Manchester Area, United Kingdom -
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