Caroline Roberts Email and Phone Number
I am an encourager with a passion for people; I love building relationships and empowering others to be the best versions of themselves.My focus is on researching, developing and building soft skills to strengthen engagement and relationships through positive communication. With a strong background in customer service and debt management, I am well versed in challenging situations. I am positive, energetic and known for my 'stickability' and perseverance. My current position is Service Support Coordinator and I love the challenge that comes with this diverse role. I am blessed to be part of a fantastic team and work with some amazing people.CUSTOMER CONTACT PROFESSIONAL 2022 National Winner (Auscontact Excellence Awards)
Synergy (Electricity Generation And Retail Corporation)
View- Website:
- synergy.net.au
- Employees:
- 547
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Service Support CoordinatorSynergy (Electricity Generation And Retail Corporation) Oct 2023 - PresentPerth, Western Australia, AustraliaEscalations, Technical Coaching, Process Improvement/Resolution, Agent & Customer Support, Admin -
Business Energy AdvisorSynergy (Electricity Generation And Retail Corporation) Mar 2020 - Oct 2023Perth, Western Australia, AustraliaAlso took on the roles of Sales/Customer Experience Coach and Workforce Planner during this time. -
Customer Service OfficerLink Group (Lnk) Jul 2017 - Mar 2020Perth, AustraliaRole developed to include ‘back-up’ Product Specialist and Escalation/Complaints person -
Debt AdministratorNz Transport Agency May 2015 - May 2017Palmerston NorthDebt management, account reconciliation, payment arrangements, data entry, customer support. -
ScsrNz Transport Agency Feb 2012 - May 2015Direct customer service, data entry, legislative inquiries, agent support service, multiple product support.
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MerchandiserStorelink Sales And Services 2010 - 2012Product display and management, stock management, ordering, client liaison.
Caroline Roberts Education Details
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Massey UniversityPsychology
Frequently Asked Questions about Caroline Roberts
What company does Caroline Roberts work for?
Caroline Roberts works for Synergy (Electricity Generation And Retail Corporation)
What is Caroline Roberts's role at the current company?
Caroline Roberts's current role is Service Support Coordinator at Synergy (Electricity Generation and Retail Corporation).
What schools did Caroline Roberts attend?
Caroline Roberts attended Massey University.
Who are Caroline Roberts's colleagues?
Caroline Roberts's colleagues are Punit H., Niki Dera, Roger Hou, Braden Mcinerney, Markus Larsen, Scott Piercey, Dean Whiteley.
Not the Caroline Roberts you were looking for?
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Caroline Roberts
Greater Melbourne Area -
1 +614123XXXXX
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1alsaker.com.au
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