Caroline Rothrock Email and Phone Number

Communicates with government client to ensure expectations are met and adjustments are made as needed.Tracks progress to ensure strict deadlines are met.Compiles final products and delivers them to the client.Maintains ongoing communication with case managers and investigators to stay ahead of possible complications.Adjusts quickly in role to meet changing contractual needs.Performs work with minimal oversight.Performs Quality Assurance Manager tasks including: 1) reviewing reports to ensure they meet federal investigative standards prior to sending them to the customer; 2) training employees on the quality assurance process; 3) assigning fieldwork nationwide for the entire contract by analyzing individual workloads and balancing them with contractual needs.

• Conduct face-to-face interviews with the applicant and their neighbors, coworkers, friends, and associates.• Complete record searches at law enforcement agencies, courthouses, and mental health, financial, and educational institutions,• Compile information in a clear, concise report on a standardized form.

• Processed monetary transactions for members.• Assisted colleagues when possible.• Directed members to the appropriate departments as needed.

• E-mailed and met with perspective students to discuss academics and student life at Ripon College.• Featured in admissions/student life video posted on school’s website.• Created a monthly newsletter for accepted students to keep them informed about the school.

• Graded portions of tests and posted grades and attendance on the school’s computer system.• Increased awareness of political and cultural events on campus.

• Called perspective students to discuss academics and student life at Ripon College.• Served as student supervisor preparing materials for student callers, documenting telecounselor results, being available to answer telecounselor questions, and aiding my supervisor as needed.

• Cared for disabled children (thru age 22).• Led arts and crafts projects, sporting events, etc.