Caroline Ryder Email and Phone Number

Establishment of a new role to centrally manage company wide compliance and ethics matters including setting of corporate standards, co-ordination and collation of internal and external audit activities, and delivery of management performance reports. Coordination of company Committees with specific responsibility for managing Compliance & Ethics Committee. Collating and reporting against compliance related KPI’s and concerns and developing countermeasures and initiatives to enhance systems proactively to ensure company wide compliance.Completion of internal quality audits to ISO 9001 Quality Auditor (ISO 9001:2015) - Certified auditor

Responsible for the delivery of company business plans and TQM performance reports.Introduced and managed Strategic Planning Committee, responsible for setting company wide business direction at Director level. Designed, developed and implemented end to end business planning & review process (TQM) covering planning periods up to 3 yearsEstablished and developed cross-functional teams within the business, covering the key areas of Quality, Cost, Delivery, Management, Safety and Environment, for the effective use of routine PDCA cycle and implemented a business plan review method to both UK and European parent company to strengthen management of business development.Developed, introduced and lead process to regulate and review operational activity, analysing results and providing proposals from all areas of the operation to Directors and Senior Managers.Completion of internal quality audits to ISO 9001 Quality Auditor (ISO 9001:2015) - Certified auditor

Responsible for the planning of efficient use of human resource, ensuring that the right people are in the right place at the right time, maximising efficiency and minimising cost. Developed and introduced a company wide Human Capital Resource Committee for analysis and consolidation of human resource information for use in strategy setting at a both local and global level. Set targets and support delivery of improved resource efficiency and reduced cost Established and lead weekly control group process to manage assignment of resource throughout the operations.Lead the Resource Management Project for the smooth introduction of a new European production facility in Swindon.

Responsible for setting daily and weekly sequenced engine production plans to supply vehicle assembly lines, both on and off site, (Honda Swindon & Rover Longbridge).Managed component stock, incorporating ‘Just in time’ methodology to the parts order, build and delivery of engines to customers.

Showroom sales of new vehiclesSourcing of new vehicles from manufacturers, ensuring full and timely preparation of both vehicles and documentation for all dealership sales orders.

Working alongside the Sales Director, supporting the establishment of sales of specialised computer systems for the hotel and restaurant industry.Working mostly on the telephone and at industry shows, generating leads for new sales, setting up and delivering system demonstrations.