Caroline Chang Email and Phone Number
Caroline Chang work email
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Caroline Chang personal email
Possible summary:With over 30 years of experience in the higher education industry and non-profit fundraising, I am an advancement services expert who leads product strategy for UC Innovation, a CRM Solutions & Services company. I leverage my knowledge of systems, databases, and business processes to develop and deliver innovative and comprehensive solutions for higher education organizations on the Salesforce platform.As the Vice President of Product Evangelism, I am intimately involved in the product vision, roadmap, and execution of UC Innovation's flagship product, ascend, the most advanced advancement solution available on the Salesforce AppExchange. I am also involved in the product engagement and community building initiatives for our clients, partners, and prospects. I am passionate about helping higher education institutions achieve their fundraising and engagement goals through effective and efficient use of technology and data. I am also a skilled presenter and organizer of conferences, workshops, and webinars on topics related to advancement services, CRM best practices, and Salesforce trends. In 2016, I received the Crystal Apple Award for Teaching Excellence from the Council for Advancement and Support of Education (CASE). I have also contributed a chapter on advancement data analytics for a book published by Rowman and Littlefield in 2019.
Kindsight
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Vp, Product EvangelismKindsight Feb 2024 - Present
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Vice President, Product StrategyUc Innovation (Now A Part Of Kindsight) Feb 2023 - Feb 2024
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Vice President, Community & Product EngagementUc Innovation Nov 2018 - Feb 2023Irvine, California, UsFounded in 2011, UC Innovation is a CRM Solutions & Services company with extensive expertise in Salesforce implementations and building managed products on Salesforce for Higher Education organizations. Our Ascend product is the most comprehensive Advancement solution available on the Salesforce AppExchange. From managing complex gift processing requirements to providing robust prospect management capabilities for gift officers, Ascend handles it all. Our team of certified Salesforce experts are there every step of the way to make sure clients reach their goals on-time and on-budget. To learn more, please visit http://www.ucinnovation.com/UC_Ascend.html. -
President And Co-FounderThe Catz Meow Transport Service May 2016 - Aug 2021The Catz Meow, Inc is an all-volunteer, leg to leg transport service for the safe relocation of cats and kittens in the continental United States. Using a network of volunteers, and following all state and federal guidelines, we transport cat(s) across the country. Anyone may apply for transport – adopters, rescues, owner reunifications, military moves – anyone who needs to move a cat from one part of the country to another. We bring peace of mind that one’s loved one will be transported with infinite care and will arrive to its forever home safely.
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Higher Education ConsultantTsi - Transforming Solutions, Inc. Mar 2017 - Oct 2018Arlington Heights, Il, UsTSI is a team of results-oriented process improvement, organizational change and technology strategy consultants that have deep industry and consulting experience. Over the years we have evolved and now focus on helping for profit companies and progressive higher education to meet their unique growth and change challenges. Our seasoned consultants focus their expertise as project managers, business analysts, organizational change agents, thought leaders and facilitators. TSI’s team consists of experienced, energetic, results-oriented, “easy to work with” individuals who have proven themselves within a variety of industries and/or established consulting firms. -
Avp, Advancement ServicesSanta Clara University Jul 2014 - Sep 2016Santa Clara, Ca, UsResponsible for all non-field fundraising activities in the Development Office, including gift processing, records, central files, research, prospect management, stewardship, donor relations, technical services, reporting and facilities. -
Assistant Vice President For Operations & CampaignsSanta Clara University Apr 2012 - Jun 2014Santa Clara, Ca, UsReponsible all of the fundraising services for Santa Clara: gift processing, records, files, research, prospect management, donor relations (stewardship & donor events). I am also responsible for the donor/alumni database used by the university, and all that entails, including database management, reporting and training. I am responsible for budgeting and planning for university relations (the division of which Development is part) and am the human resources representative for UR.
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Director Of Development OperationsStanford University Apr 2003 - Apr 2012Stanford, Ca, UsManaged development operations: gift processing, records, central files. Determined and established policies and procedures to maintain quality and integrity of data while integrating user needs. Reviewed workflow to increase efficiency and accuracy; evaluated procedures to ensure audit-worthy practices are in place. Provided fundraising perspective to processors; worked with fundraisers to ensure positive outcomes for both donor and University. Oversaw policy on a broad range of issues, from user access to donor database, to release of alumni information, from determining what is a gift to enforcing reunion and campaign tagging policies. Responsible for campaign matching program and worked closely with campaign reporting office. Worked with programming team to development new enhancements and functionality for donor database. Other responsibilities included managing technology support and training for over 500 users, help desk for all alumni accessing the alumni websites, and technical support. As Director of Campaign Operations, was responsible for all capital campaign reporting. Acted as data, security and privacy liaison for the Office of Development (OOD) and the Stanford Alumni Association (SAA). -
Associate Director Of OperationsStanford University May 1997 - Apr 2003Stanford, Ca, Us
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Director Of Annual GivingStanford University Medical Center Feb 1995 - May 1997Palo Alto, California, UsOversaw, planned, analyzed and implemented all annual giving programs for the Stanford University Medical Center (SUMC). Constituencies included alumni, students, patients and friends. Directed all annual solicitation programs, including direct mail, telemarketing and personal asks. Developed short- and long-range strategic plans for medical center annual giving. Worked with major gift fundraisers to coordinate annual giving strategies consistent with SUMC priorities; maintained active communication with annual giving counterparts both at Stanford and at other medical centers nationwide. Responsible for a budget of $177,000. Created team atmosphere among annual giving staff. Increased participation and dollars across all programs in FY 96. Worked with alumni volunteer leaders and School of Medicine staff to lay groundwork for integration of the Stanford Medical Alumni Association with the Office of Medical Development. Served as an active participant in OOD's new information system implementation. -
Director Of Student And Young Alumni DevelopmentStanford University Nov 1989 - Feb 1995Stanford, Ca, UsDeveloped and implemented new class-based fundraising program for young alumni. Designed volunteer structure; recruited leadership and volunteers for personal solicitation and phone appeals. Instituted class-based mail solicitations and class-based newsletters. Staffed the tenth and fifteenth undergraduate reunion classes; conducted strategy development for each class based on past giving and participation.
Caroline Chang Skills
Caroline Chang Education Details
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Stanford UniversityCommunication -
Santa Clara University Leavey School Of BusinessOrganizational Behavior
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Stanford UniversityHuman Biology
Frequently Asked Questions about Caroline Chang
What company does Caroline Chang work for?
Caroline Chang works for Kindsight
What is Caroline Chang's role at the current company?
Caroline Chang's current role is Vice President, Product Evangelism @ Kindsight | Advancement Services Expert | CASE Laureate | CASE Apple Award for Teaching Excellence Recipient | CASE Industry Advisory Council | AASP Strategic Partnerships Director.
What is Caroline Chang's email address?
Caroline Chang's email address is cc****@****ion.com
What schools did Caroline Chang attend?
Caroline Chang attended Stanford University, Santa Clara University Leavey School Of Business, Stanford University.
What are some of Caroline Chang's interests?
Caroline Chang has interest in Education, Environment, 環境自然, 動物愛護, Animal Welfare.
What skills is Caroline Chang known for?
Caroline Chang has skills like Fundraising, Non Profits, Higher Education, Program Development, Strategic Communications, Volunteer Management, Event Management, Philanthropy, Community Outreach, Stewardship, Nonprofits, Alumni Relations.
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