Caroline Samir

Caroline Samir Email and Phone Number

Customer Service Representative @ QNB Alahli
Caroline Samir's Location
Cairo, Egypt, Egypt
About Caroline Samir

Dynamic and results-oriented banking professionals with extensive experience in customer service, complaint resolution, and transaction management within the financial sector. Adept at handling complex customer complaints with empathy and efficiency, ensuring timely and satisfactory resolutions while maintaining compliance with regulatory standards. Skilled in mitigating operational and financial risks through proactive collaboration with cross-functional teams, including risk management and fraud detection departments,guide clients on banking products, and promote digital solutions, leading to enhanced customer satisfaction.

Caroline Samir's Current Company Details
QNB Alahli

Qnb Alahli

View
Customer Service Representative
Caroline Samir Work Experience Details
  • Qnb Alahli
    Customer Service Representative Inbound
    Qnb Alahli Feb 2024 - Present
    Cairo, Egypt
  • Delta Life Insurance
    Insurance Consultant
    Delta Life Insurance Mar 2022 - Mar 2023
    Cairo, Egypt
    • Sought out new clients and developing clientele by networking to find new customers and generating lists of prospective clients.• Analyze potential client requirements and prepare comprehensive plans that meet individual insurance.• Generated 125% of sales targets for six consecutive months, while achieving 300% of the monthly sales targets twice.• Engaged with an average of 30 potential clients weekly, providing policy information.• Handled post-sales support, ensuring client satisfaction.• Identifying and developing relationships with potential clients in home, auto, life, and health.• Obtains underwriting approval by completing an application for coverage. • General awareness of the markets and stay abreast of current insurance regulations to proactively inform clients of policy and fee updates.• Maintained up-to-date knowledge of insurance products, services, and regulations by reading professional publications; maintaining personal networks.
  • El Attal Holding
    Human Resources Trainee
    El Attal Holding Jun 2021 - Oct 2021
    Cairo, Egypt
    • Attend interviews in Talent Acquisition Process.• Following up, scheduling confirms, interviews with proposed candidates.• Assist with the screening interview process.• Confer with management to develop or implement personnel policies or procedures.• Assisting in personnel process, Social Insurance and governmental proceedings (form (1), form (6) ...• Interpret and explain human resources policies, procedures, laws, standards, or regulations.• Review employment applications and job orders to match applicants with job requirements. • Assist in vacations and loans requests procedures.• Analyze employment-related data and prepare required reports.

Caroline Samir Education Details

Frequently Asked Questions about Caroline Samir

What company does Caroline Samir work for?

Caroline Samir works for Qnb Alahli

What is Caroline Samir's role at the current company?

Caroline Samir's current role is Customer Service Representative.

What schools did Caroline Samir attend?

Caroline Samir attended El Shorouk Academy.

Not the Caroline Samir you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.