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I am an Australian Marketing and Customer Insight professional with several years of work experience both in Australia and abroad. I most recently worked at the Tommy Hilfiger Global Headquarters in Amsterdam managing the product marketing of Footwear & Accessories, and previously worked in the Customer Insight field in Sydney and London. I have taken some time out of the workforce to raise children and am ready to dive back in.I have strong organisational, client management and analytical skills with an eye for innovation and creativity. My transferrable skills, technical capabilities and positive outlook put me in a good position to adapt to any given role requiring initiative, such as marketing management, project coordination or client service.As a research consultant, I am passionate about understanding customers through market research and extracting insights that will enhance the customer experience. I have experience in a wide range of industries from consumer goods to gambling and telecommunication and am capable of running complex, multilingual projects and then transforming data into useful information. As a team member, I bring positivity, initiative and support to the wider team by improving process efficiency. I also believe great culture is fundamental to any working environment and I happily contribute by organising team building activities, parties, sporting events, and fund raising activities. Please feel free to get in touch should there be a suitable position in Sydney.
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Marketing Coordinator, Product MarketingTommy Hilfiger Oct 2017 - Jul 2018Amsterdam Area, NetherlandsGlobal Product Marketing role focused on supporting the sale of Tommy Hilfiger Footwear and Accessories, using a full 360 degree marketing approach to initiate strategic marketing projects to be executed by the central marketing teams.As the Product Marketing Coordinator for Footwear and Accessories, I was responsible for the development of dedicated marketing communications & product support programs. Specific duties included:- Development of 360 product support campaigns- Sell in and Sell out advertising campaign briefs- Manage development of sell-in & sales support assets, in particular for the Tommy Hilfiger Digital Showroom Tool, such as images and videos, catalogues etc.- Establishment a professional relationship with the Footwear & Accessorie divisions to provide service and understand the business need- Collaborate with the various marketing teams to align content messaging across different channels (PR, Social Media, online, advertising, retail & wholesale).- Maintain quality, efficiency and consistency in marketing communication and all its output, in line with the brand positioning- Post-campaign evaluations to assess the r.o.i. of programs- Provide weekly updates on the development of ongoing projects & deliverables- In time distribution of all sales support materials -
Client Service ManagerVision Critical May 2014 - Aug 2016London, United KingdomChampioning the power of Vision Critical's platform to help organisations build better products, deliver better services and achieve better outcomes by managing research projects and developing the client relationship. - Primary point of contact for client relationships (O2, ASDA, the Law Society and Mars Food)- Managing research projects using online qual and quant methodologies- Strategic consulting on new concept development and user experience- Responsible for setting up client communities to effectively use Vision Critical's platform, educating clients on the best practices of engaging with their customers and supporting their ongoing needs in gathering customer intelligence. - supporting clients by inspiring them to think about how the platform can support their broader business needs (profiling their customers, developing strategic marketing content, delving deeper into new product opportunities or customer loyalty). -
Research ManagerVision Critical Dec 2013 - Apr 2014Sydney, AustraliaInterpreting changes to the regular tracking studies of a large telecommunications provider and conducting deep dive studies to understand the cause.
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Customer Insight ResearcherBetfair Oct 2011 - Mar 2013London, United KingdomSupporting the business to make customer focused decisions. -
Research ExecutiveVision Critical Mar 2010 - Aug 2011Panel management and research aimed at solving client's key business questions to develop products and services that are suited to customer needs.
Caroline Schlee Skills
Caroline Schlee Education Details
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Marketing -
Veterinary Sciences/Veterinary Clinical Sciences, General -
Randwick Girls90.2
Frequently Asked Questions about Caroline Schlee
What is Caroline Schlee's role at the current company?
Caroline Schlee's current role is Customer Insights Specialist.
What is Caroline Schlee's email address?
Caroline Schlee's email address is ca****@****mmy.com
What is Caroline Schlee's direct phone number?
Caroline Schlee's direct phone number is +316410*****
What schools did Caroline Schlee attend?
Caroline Schlee attended University Of Technology, Sydney, University Of Sydney, Randwick Girls.
What are some of Caroline Schlee's interests?
Caroline Schlee has interest in Customer Intelligence, User Journey, Social Media, International, Reading, Creativity, Questionnaire Analysis, Growth And Development, User Experience, Market Intelligence.
What skills is Caroline Schlee known for?
Caroline Schlee has skills like Consulting, Excitement, User Experience, Community, Flawless Execution, Market Research, Visions, Translation, Mentoring, Finance, Competitive Intelligence, Business Administration.
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Carol Schlee
United States -
1musc.edu
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