Caroline Spence

Caroline Spence Email and Phone Number

Merchandise Manager @ Harrods
United Kingdom
Caroline Spence's Location
United Kingdom, United Kingdom
Caroline Spence's Contact Details

Caroline Spence work email

Caroline Spence personal email

n/a
About Caroline Spence

A customer centric and results driven Head of Merchandising with a breadth of experience across multiple categories including home, technology & fashion. Develops omnichannel strategy across branded & own label product assortments and services.Leverages complex data and analytical insight to shape plans and drive product and category decision making.An inspirational leader, guiding large teams and influencing stakeholders and suppliers in a fast paced trading environment.Coaches and develops team to drive optimal performance, empowering individuals to achieve professional & personal goals.Described as highly professional as well as friendly, honest and solution orientated.

Caroline Spence's Current Company Details
Harrods

Harrods

View
Merchandise Manager
United Kingdom
Website:
harrods.com
Employees:
6671
Caroline Spence Work Experience Details
  • Harrods
    Merchandise Manager
    Harrods
    United Kingdom
  • First Friday
    Merchandising Consultant
    First Friday Oct 2023 - Present
    Project management to identify process improvements & implement best practice for Buying & Merchandising trading teams.
  • Voluntary Work & Executive Education
    Planned Career Break
    Voluntary Work & Executive Education Dec 2021 - Sep 2023
    Took a planned career break to develop my skills outside of the corporate environment.I completed Yale's Womens Leadership Program, increased my volunteering responsibilities with Girlguiding & renovated my home. I also spent some time on my fitness & wellbeing.
  • John Lewis & Partners
    Head Of Merchandising
    John Lewis & Partners Apr 2019 - Nov 2021
    £500m+ sales responsibility across 7 offices, leading a 30 strong merchandising team over a complex product assortment including own label, branded, bespoke & services. Accountable for driving sales, stock & profit improvements and setting strategic direction to deliver long term business improvements.
  • John Lewis & Partners
    Senior Merchandiser
    John Lewis & Partners Jun 2015 - Mar 2019
    Led the largest buying office in John Lewis, responsible for £400m annual sales. Deputised for HoM ensuring end of month rebates were claimed across the Technology team to deliver profit targets.Led project to reduce £9m of aged stock at the national returns centre. Developed team talent, responsible for recruitment & succession planning for wider merchandising community.
  • John Lewis
    Merchandiser
    John Lewis Feb 2005 - May 2015
    Set up newly formed merchandising function, implementing budgeting & WSSI systems.
  • John Lewis
    Management Development Trainee
    John Lewis Feb 2004 - Jan 2005
    Moved to head office as top talent retail move into Buying & Merchandising.
  • John Lewis
    Deputy Department Manager
    John Lewis Aug 2000 - Jan 2004
    Brent Cross, London
  • John Lewis
    Section Manager
    John Lewis Jul 1998 - Jul 2000
    Watford, United Kingdom

Caroline Spence Skills

Merchandising Retail Merchandise Planning Customer Service Stock Management Strategy Forecasting Sales Leadership Management Financial Analysis Training Microsoft Office Microsoft Excel Microsoft Word

Caroline Spence Education Details

Frequently Asked Questions about Caroline Spence

What company does Caroline Spence work for?

Caroline Spence works for Harrods

What is Caroline Spence's role at the current company?

Caroline Spence's current role is Merchandise Manager.

What is Caroline Spence's email address?

Caroline Spence's email address is ca****@****s.co.uk

What schools did Caroline Spence attend?

Caroline Spence attended Yale School Of Management, Cranfield School Of Management, Haydon School, Nower Hill High School.

What are some of Caroline Spence's interests?

Caroline Spence has interest in Children.

What skills is Caroline Spence known for?

Caroline Spence has skills like Merchandising, Retail, Merchandise Planning, Customer Service, Stock Management, Strategy, Forecasting, Sales, Leadership, Management, Financial Analysis, Training.

Who are Caroline Spence's colleagues?

Caroline Spence's colleagues are Molly Martin, James Palacios Soto, Natasha Sahins, Roisin Boylan, Maria Mensah, Salma Fakhar, Maristela De Oliveira.

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