Caz Stephenson Email and Phone Number
Caz Stephenson's Location
Manchester Area, United Kingdom, United Kingdom, United Kingdom
Caz Stephenson's Contact Details
Caz Stephenson work email
- Valid
- Valid
Caz Stephenson personal email
n/a
About Caz Stephenson
Experienced Solutions Engineer and Architect, TechOps Manager, Back-End and Full-Stack Engineer and technical generalist with 13+ years experience in the tech world. I work with not-for-profit organisations, public and private healthcare companies, government agencies and various companies across the globe to design and build solutions that just work.
Caz Stephenson's Current Company Details
Caz Stephenson Work Experience Details
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Chief Technology OfficerShane Collective Sep 2024 - PresentHeading up technology and product strategy as we launch the Shane app - getshane.io - a global platform empowering LGBTQ+ folks with peer reviewed search, safety and navigation information, built by and for Queer people.
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Solutions Architect / Software Engineer (Freelance)Caz.Fyi Ltd Mar 2021 - Present -
Senior Solutions EngineerCiptex Mar 2021 - Sep 2024Manchester, Greater Manchester, GbWorking in a range of roles with Solutions Architecture and Software Engineering, I've worked with some fantastic customers to design and deliver intelligent communications solutions across a range of industries, with a strong focus in NFP along with Twilio.org.Lead projects for the following key customers:- United Nations High Commissioner for Refugees (UNHCR)- National Foundation for Credit Counseling - Shelter- Cambridge Education Group- Money and Pensions ServiceThe company: Since 2006, Ciptex has been creating and aggregating cloud technologies to deliver secure, resilient and innovative contact centre and telephony solutions. Ciptex is a Twilio Preferred Partner. -
Senior Solutions EngineerOne Payment Cloud Mar 2021 - Sep 2024Manchester, England, GbOne Payment Cloud provides organisations with secure digital and online payment services to increase customer confidence, reduce merchant transaction fees and provide scalable enterprise payment processing services. -
Principal Solutions EngineerPskinetic Aug 2019 - Feb 2021London, GbSubject matter expert and most senior technical leader• Working with the Customer Success & Support, Engineering and Infrastructure teams to ensure stability within architecture, implementations and solutions.• Working on projects throughout the entire lifecycle, including running initial customer design workshops• Technical oversight and support for high risk / high complexity system / design areas• Interacting with customer stakeholders up to C-suite level during design, implementation, deployment and production operations.• Driving technical skills and knowledge improvement with continuous delivery of technical training sessions for EngineersWorked directly with CIO and CTO of a major occupational health provider on the production operations and future product roadmap of their solution, building relationships to allow both parties to prioritise change to increase stability and improve customer experience. -
Head Of Customer OperationsPskinetic Oct 2017 - Oct 2019London, GbResponsible for production and internal technical operations, running the Infrastructure and the Customer Success & Support teams, covering worldwide support.Subject matter expert and most senior technical resource.• Accountable for internal KPIs and customer SLAs• People management for 11 staff members• Accountable for technical operations• Responsible for infrastructure costs and budgets• Interfacing and negotiating with vendors• Responsible for incident management• Worked on the most challenging technical issues both internally and for customers.• Continuous delivery of technical training to junior and senior Application Support Engineers.
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Service Delivery ManagerPskinetic Mar 2014 - Nov 2017London, GbCreation of the Customer Success & Support function, taking it from one staff member to six and distributing it over two continents. The team support the customer base from an L1 and L2+ perspective, providing application, technical and solution support.• Accountable for internal KPIs and customer SLAs• People management• Accountable for technical operations• Responsible for incident management• Worked on the most challenging technical issues both internally and for customers.• Technical oversight for the function and business-wide• Operational relationship management with key customer stakeholders and vendors• Coordinating and interfacing with other functions within the business.
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Software EngineerPskinetic Jul 2013 - Mar 2014London, GbAppian / MSSQL development of case management and referral management solutions.• Working through all areas of the project lifecycle, including delivery of customer design workshops• Working within an agile framework, designing and implementing solutions for healthcare customersKey project: Design and development of referral management software utilised for all MSK referral in Sussex and all secondary and community care referrals for all specialities in Brighton and Croydon, with 1M+ referrals processed during its lifetime. Included a novel ‘triage engine’ which utilised natural language processing to interprets and process unstructured referral letters.System has since been spun off into a sister product company (psHEALTH – ART), which a staff count of 10+
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Sql DeveloperCem : Centre For Evaluation & Monitoring Jul 2011 - Jul 2013South Shore Road, Gateshead, GbMaintenance and development of SQL Service 2008r2 databases for the key stage 3 and 4 systems (storing test and exam results for pupils from schools all over the UK, running statistical analysis to predict future grades), with a focus on performance and tuning.Role involved working with very large datasets, reverse engineering of existing databases, development of stored procedures and interfaces with the front-end development team, problem solving through service desk activities with external customers and design and development of schemas to meet internal customer requirements.
Caz Stephenson Skills
Databases
Java
Software Engineering
Database Design
Sql
Javascript
Mysql
Web Development
Software Development
Php
Microsoft Sql Server
Html
Xslt
Ajax
Business Process Management
User Interface Design
Incident Management
Ssis
Sass
Jira
Customer Service
Appian
Confluence
Eggs
Subversion
C
Oop
Distributed Systems
Jdbc
Opengl
Swing
Bpmn
Caz Stephenson Education Details
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Durham UniversityComputer Science
Frequently Asked Questions about Caz Stephenson
What company does Caz Stephenson work for?
Caz Stephenson works for Shane Collective
What is Caz Stephenson's role at the current company?
Caz Stephenson's current role is CTO @ getshane.io | Shane Collective | Tech for Good 💚.
What is Caz Stephenson's email address?
Caz Stephenson's email address is c.****@****m.ac.uk
What schools did Caz Stephenson attend?
Caz Stephenson attended Durham University.
What are some of Caz Stephenson's interests?
Caz Stephenson has interest in Children, Computers, Crafting, Software Development, Baking, Art And Design, Photography, Jewellery Making, Music.
What skills is Caz Stephenson known for?
Caz Stephenson has skills like Databases, Java, Software Engineering, Database Design, Sql, Javascript, Mysql, Web Development, Software Development, Php, Microsoft Sql Server, Html.
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