Caroline Stevens Email & Phone Number

Warfield, Gb

Oo

- Negotiation of competitive prices and terms for all incoming purchase requisitions and purchase orders; perform competitive bidding process, vendor selection and vendor risk assessment for high volume purchases- Ensuring all goods and services are purchased through the established preferred supplier list- Recommending ways to reduce TCO for products and services - Recommending and assign local category owners where applicable- Engaging with key stakeholders to ensure support to the procurement objectives and achieve compliance with contractual agreements- Quarterly meetings with strategic vendors to perform structured evaluations based on core KPIs and address issues promptly when they arise - Review GL / category analysis and identify areas of opportunities for strategic vendor partnerships on local level- Research and investigate alternative vendors, products and service solutions to recommend cost efficiency and service improvements- Set-up and maintain procurement procedures and controls (incl. BilMoG) in alignment with global SOPs and guidelines- Maintain all relevant procurement information updated on Sharepoint / Intranet

Oo

Managing the entire tender process from end to end; from meeting with potential suppliers, engaging with key stakeholders to ensure support to the procurement process, writing the tender documents and being key to the decision making process right through to implementation of the chosen supplier and creating any best practises/policies/processes that make using the chosen supplier even more cost effective and efficient for our business. Establish supplier SOPs and KPIs and lead QBR meetings with suppliers to monitor performance, continious improvement, cost reduction intitiatives and any non conformancesDesign and drafting of the process and controls for our Procurement Strategy and Manual and maintaining thereafter. As the UK Procurement Department started on the 1st August 2014, we started from scratch with everything and developed a robust process that was fully approved by our Global HQ compliance and audit team within 8 months of establishment. Contract negotiation with Indirect suppliers, engaging with relevant departments where neccesary to ensure that where legal risks have been identified, appropriate courses of action have been taken.Implementation and management of our UK company wide E-Procurement Shop, which includes numerous supplier catalogues, an approval process at front end, purchase order management system and goods receipt recording.Working to a goal to ensure all goods and services are purchased through the established preferred/approved national suppliers and included in our E-Procurement Tool for tracking Indirect spend and savings across all categories.

Oo

Ownership of the proposal process including writing, editing, printing, production, and delivery of proposals to assure deadlines are met and content is accurate and of outstanding quality.Developing drafts and harmonising team comments for subsequent drafts to ensure consistency in the overall package of the finished proposal within the customers set deadlines.Communicate and reiterate the company’s strategic messages in written communications.Adhering to the highest degree of professional standards on the dissemination of company information.Development and maintenance of the proposal database, engaging and liasing with Subject Matter Experts throughout the company and ensuring content stays fresh and current.Reviewing and gathering rates for customer tenders.Evaluation, and correction of the final rates.Facilitation of the contract process between sales and the internal legal and risk departments.Review and approval with the UK Board of Directors on non standard contract terms.

(Company sold to CEVA)Reviewing and gathering rates for Internal and customer bid requests.Communication with overseas offices regarding the global proposals via email and telephone contact.Evaluation, determination, and correction of the final rates.Maintaining and creating marketing information for the Sales and Marketing Database (Pragmatech) and uploading to our extranet on Salesforce.com. (CRM Tool)

(Company sold to Azzuri)Least cost routing (cheaper telephone calls)The control and negotiation of rates with prospective clients and the carriers.Maintaining supplier network relationships.Ensuring the integrity of the customer’s telephony trafficMaintaining customer tarrifs and updating the billing software with the customer and call information. Design, development, updating of the Xstreammedia customer welcome pack.Editor and Author of the LCR section of the xstreammedia Website

(Company Liquidated)(I.T. Network Design and Maintenance)Sales & Administration Coordinator Sales Order Processing.Quotations to Customers and for Sub-contractors

(Company Liquidated)Developed and managing the Helpdesk as part of a customer services environment.Product presentation and training, acting as pre sales supportLiaison with software developers over system enhancements.Pre Release testing and debugging software as part of quality management procedures.Solely writing & developing/maintaining the flight briefing manual (which was over 50 pages) that was distributed to all our customers

Duties as with the Civil Aviation Authority.Quality control, query & correction and attachment of digital telex NOTAM to Chase Notam DatabaseData input to the navigational database Monitoring and revalidation procedures for all of Chase Aviation’s Internal and External systems and databases

London, England, Gb

Maintaining Aeronautical Information Publications (A.I.P)Handling of NOTAM (worldwide aviation messages)