I am a Business & Content Operations Specialist with 2+ years of experience working in a B2B online marketplace. I have been responsible for department-specific, cross-functional, and global process improvements with a focus on internal and external policies and documentation. One of my core skills is identifying business optimization opportunities through strategic analysis and data-driven insights.I am a results-driven individual with a passion for solving complex problems with informed and insightful solutions. I bring a hands-on approach to problem-solving and believe in seeing projects through from start to finish. Curiosity, communication, and a determination to learn are three traits that have served me effectively across my life and career. My work ethic was sharpened through a collegiate softball career, and this “athlete mindset” is something I carry with me into the workplace.