www.storelens.com

Support our products and remote locations by providing local hands & feet’s support, onsite support, coordination and installation of IT Deliveries at all H&M locations around the world.Service owner for the Technical Field Services and Site Coordination teams delivering onsite field support to all H&M locations globally (Stores, warehouses, offices and datacenters) as well as coordinating sourcing and implementation of IT hardware in all H&M locations. Service owner responsibilities including contract management, vendor management and team leadership.Work is focusing on stakeholder management and communication with all H&M countries utilizing the services, strategic planning and monitor the needs of the business to align the services accordingly.The service team is a merger of several teams from the old organization which includes tasks to developing the service as well as restructure the team and drive the implementation of the agile ways of working.

H&M created a completely new product organization where the customer is in focus and organization moved to a new agile way of working. The transition is done in waves with two main objectives; to start-up the Product Teams and kick start the new Agile way of working. Each wave includes transition of approx. 300 people during 4 weeks of preparation and 8-13 weeks of execution. Wave facilitator is coordinating and supporting the preparation and execution of the transition for domains, areas and product teams into the new organization. Sync with line management, transition streams and support teams to make sure product areas and product teams are progressing in the transition.

IT Business Developer/Project Manager within the Global Technology Services Governance function. Working with developing, implementing and improving our business. Tasks include analyzing, designing and implementing changes to our services and organization, e.g - Improve efficiency and business value from vendors- Keep a holistic view and find synergies between different deliveries/functions- Describe our services and how to follow up on the wanted outcome- Implement new ways of working- Contributor in larger projects (procurement/renewal of Infrastructure operation delivery, Business Tech – Resource Planning project and WoW for application run service)Project assignments:Application Run-service – project managementAssignment to adopt and package application run service offerings so that it meets the future demands within the new organization and supports the DevOps and Agile operating model. The assignment includes to define prerequisites and guardrails that are needed to use different offerings. Business Tech DevOps (substream to Business Tech agile WoW) – member in core team and responsible for the “Run Service Offering” area.Mission is to define and implement a clear structure for DevOps in H&M Business Tech Function, build on where we are today.• Principles, Guardrails and transformation path to future agile state• Structure and Governance of Master Data for Business Tech• Processes, Roles & Tools• Responsibilities for common applications and test environmentsStaffing & Resource Planning (substream to People and Talent stream) in Business Tech – member in core team Mission to define the process and way of working for resource planning and staffing within Business Tech to support product delivery by ensuring that the teams have the right talent in the right place.

* Service integration, offshore deliveries and outsourcing.* Sourcing analytics and prognosis with focus on people data. * Resource Management process and system implementation.Sourcing Responsible within the Infrastructure & Operation Sourcing organization. Tasks includes to coordinate sourcing and resource information and activities, collaborate and maintain a close dialogue with colleagues in the respective Service Areas within the I&O organization as well as the central sourcing organization to enable proactive sourcing choices and to achieve business value. I was also responsible for the Staff Sourcing area within the I&O sourcing function having the overview of all staffing KPI´s and sourcing plans.- Procurement Lead and project member for larger sourcing initiatives- Responsible for the division’s tactical sourcing plan, planning of resources and to secure that we have right staffing and mix.- Provide knowledge and information regarding off-shore and managed services to support the implementation of the tactical sourcing plan and transformation towards managed services.- Drive outsourcing initiatives to secure stable and efficient operation, movement to 24/7 service and consolidate operations.- Act as a bridge between the central sourcing organization and I&O - Sourcing controlling - Responsible for all sourcing related data/prognosis/analysis for the division, including visualization of prognosis and analyses, Scorecard/KPIs.Project assignments: I&O Application Operation ServiceResponsible for contract and vendor collaborations. Project mission was to define and describe the” Application Operation service” that I&O provides for the rest of H&M IT and consolidated all existing operation to one manages service. My responsibility was to set one operations-agreement with service description, SLA and a transparent cost model covering more than 200 applications over 5 divisions.

Responsible for all issues regarding contract managment. Change request handling, negotiation, follow up.

Funktionell, Olympisk styrkaCorrective exerciseDynamisk funktionell rörlighetLöpskolning/Löpträning/Pulsbaserad träningTräning och graviditet

Requirement SpecialistContract Management

Contract Manager and Requirement analyst for service vendor contract and transition. Tasks were to manage all contractual lifecycle actions such as changes, optimizations, contractual knowledge, commercial issues etc. Role included:- Handling of all contractual issues and negotiations.- Budget and forecast of project costs, invoicing, price list knowledge and improvements.- Main contact for all changes to contract, commercial and technical/functional requirements.- Setup of and involvement in forums needed for the service function.

Requirement analyst in large project for building and implementing a new CRM-system. Tasks were to analyze and document requirement for areas such as workflow, ticket handling, supervision, document handling, roles & administration, channel handling, GUI design

Product developmentERP-software for medical device industryValidationSoftware Specialist/Product Manager- Technical platform owner of a MES-software (Service mapping, R&D plan, Execute R&D according plan) - Process owner of Customer Support - After Market responsible - Owner of the support and POC environments - Perform customer process mappings, demonstrations & pilots - Training: Customer as well as internal & partner training. - Project manager for software projects using Agile methodology- Quotation work both for new projects and changes to existing contracts.- Participate as project member in software implementation projects (Requirements, software validation and testing, installation and setup onsite)- Scorecard design

ValideringMjukvarutvecklingKravhantering

ProjektledningMjukvarutvecklingKravhantering

Development of flourecence scanner för 2D.gelsSeparation processes

Peristaltic pumps and OEM solutions