Senior Strategy And Business Analyst
Current
Sep 2022 - Present
AeroLeads people directory · profile
Caroline Araujo Dos Santos Email & Phone Number
Bussiness Analyst | Payments | Chargeback | Fraud Prevention | BI
at
Appmax
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Bussiness Analyst | Payments | Chargeback | Fraud Prevention | BI
Location
Serra, Espírito Santo, Brazil
Company size
Who is Caroline Araujo Dos Santos? Overview
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Quick answer
Caroline Araujo Dos Santos is listed as Bussiness Analyst | Payments | Chargeback | Fraud Prevention | BI at Appmax, a company with 171 employees, based in Serra, Espírito Santo, Brazil. AeroLeads shows a matched LinkedIn profile for Caroline Araujo Dos Santos.
Caroline Araujo Dos Santos previously worked as Senior Strategy and Business Analyst at Appmax and Business Analyst at Picpay. Caroline Araujo Dos Santos holds Pós-Graduação Lato Sensu - Mba, Project Management from Mba Usp/Esalq.
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Email format at Appmax
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Appmax
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Profile bio
About Caroline Araujo Dos Santos
I'm Caroline Araujo dos Santos, an experienced business analyst with extensive experience in financial institutions, working in areas such as fraud prevention and chargeback. I currently hold the position of Senior Strategy and Business Analyst at Appmax, where I develop operational process improvements, prepare performance management reports and monitoring dashboards, and participate in the implementation and quotation of new tools, as well as the financial reconciliation of chargebacks.Previously, at PicPay, I mapped processes to identify risks and opportunities, as well as operating business intelligence tools and managing chargeback demands. I have an MBA in Project Management from USP/Esalq and a degree in Metallurgical Engineering from IFES. My main skills include communication, problem solving, data analysis, SQL and agile methodologies, complemented by relevant certifications in areas such as disputes for accreditors, chargeback and SQL applied to the job market.
Current workplace
Caroline Araujo Dos Santos's current company
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Appmax
6 roles
Caroline Araujo Dos Santos work experience
A career timeline built from the work history available for this profile.
Business Analyst
- Map processes and systems to identify risks and opportunities to improve operational efficiency;- Collaborating, monitoring and specifying the development of solutions and systems with the technology teams;- Operating business intelligence tools (DataBricks and Looker) and self-service decision support to locate, extract and analyze data;- Creating and.
Jan 2021 - Aug 2022
Senior Chargeback Analyst
Aug 2020 - Jan 2021
Chargeback Analyst
- Preparation of defenses against undue chargebacks, following the rules established by the banners;- Managing chargebacks, meeting the deadlines set by the acquirers;- Internal classification of notified chargebacks, identifying and reporting fraud trends;- Recovery of chargeback losses through billing;- Suggesting improvements to the process, with a view.
Mar 2019 - Aug 2020
Fraud Prevention Analyst
Analysis of financial transactions carried out in the application in order to predict fraudulent actions.
Sep 2018 - Mar 2019
Trainee
Jan 2015 - Dec 2015
Team & coworkers
Colleagues at Appmax
Other employees you can reach at appmax.com.br. View company contacts for 171 employees →
SS
Suelen Silva
Colleague at AppmaxItapeva, São Paulo, Brazil, Brazil
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ÁM
Áries Mello Chaves
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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FD
Franciele De Lima
Colleague at AppmaxGuaíba, Rio Grande Do Sul, Brazil, Brazil
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ED
Edson Dos Santos
Colleague at AppmaxSão Paulo, São Paulo, Brazil, Brazil
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MO
Mikaela Oliveira Paulino
Colleague at AppmaxItapevi, São Paulo, Brazil, Brazil
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PS
Pâmela Santos
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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AL
Adryana Lins Campos
Colleague at AppmaxJoinville, Santa Catarina, Brazil, Brazil
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LM
Larissa Mohr
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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EP
Erica Pereira
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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LD
Luciane De Vargas Campos
Colleague at AppmaxSão Leopoldo, Rio Grande Do Sul, Brazil, Brazil
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Suelen Silva
Colleague at AppmaxItapeva, São Paulo, Brazil, Brazil
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ÁM
Áries Mello Chaves
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
FD
Franciele De Lima
Colleague at AppmaxGuaíba, Rio Grande Do Sul, Brazil, Brazil
View →
ED
Edson Dos Santos
Colleague at AppmaxSão Paulo, São Paulo, Brazil, Brazil
View →
MO
Mikaela Oliveira Paulino
Colleague at AppmaxItapevi, São Paulo, Brazil, Brazil
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PS
Pâmela Santos
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
AL
Adryana Lins Campos
Colleague at AppmaxJoinville, Santa Catarina, Brazil, Brazil
View →
LM
Larissa Mohr
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
EP
Erica Pereira
Colleague at AppmaxPorto Alegre, Rio Grande Do Sul, Brazil, Brazil
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LD
Luciane De Vargas Campos
Colleague at AppmaxSão Leopoldo, Rio Grande Do Sul, Brazil, Brazil
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2 education records
Caroline Araujo Dos Santos education
Pós-Graduação Lato Sensu - Mba, Project Management
Engenharia Metalúrgica
FAQ
Frequently asked questions about Caroline Araujo Dos Santos
Quick answers generated from the profile data available on this page.
What company does Caroline Araujo Dos Santos work for?
Caroline Araujo Dos Santos works for Appmax.
What is Caroline Araujo Dos Santos's role at Appmax?
Caroline Araujo Dos Santos is listed as Bussiness Analyst | Payments | Chargeback | Fraud Prevention | BI at Appmax.
Where is Caroline Araujo Dos Santos based?
Caroline Araujo Dos Santos is based in Serra, Espírito Santo, Brazil while working with Appmax.
What companies has Caroline Araujo Dos Santos worked for?
Caroline Araujo Dos Santos has worked for Appmax, Picpay, and Arcelormittal Brasil.
Who are Caroline Araujo Dos Santos's colleagues at Appmax?
Caroline Araujo Dos Santos's colleagues at Appmax include Suelen Silva, Áries Mello Chaves, Franciele De Lima, Edson Dos Santos, and Mikaela Oliveira Paulino.
How can I contact Caroline Araujo Dos Santos?
You can use AeroLeads to view verified contact signals for Caroline Araujo Dos Santos at Appmax, including work email, phone, and LinkedIn data when available.
What schools did Caroline Araujo Dos Santos attend?
Caroline Araujo Dos Santos holds Pós-Graduação Lato Sensu - Mba, Project Management from Mba Usp/Esalq.
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