Customer Service Representative
CurrentAs a Customer Service Representative, I am here to meet the needs of all pilots, crew, and passengers that enter our FBO. I manage reservations, fuel orders and perform all office duties. I communicate the needs of pilots and crew to the line, as well as the needs of their passengers. Requests range from taxi's and rental cars to reserving hotel rooms and dinner plans. Adaptability is essential to the job and making sure that every customer walks out feeling like our most important customer is what I strive to achieve.