Caroline Grant
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Caroline Grant Email & Phone Number

Senior Technology and Delivery Leader | Transformative Change Agent | Data Platform and API Platform Expertise at Concentrix
Location: Nashville Metropolitan Area, United States, United States 11 work roles 1 school
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Role
Senior Technology and Delivery Leader | Transformative Change Agent | Data Platform and API Platform Expertise
Location
Nashville Metropolitan Area, United States, United States

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Caroline Grant is listed as Senior Technology and Delivery Leader | Transformative Change Agent | Data Platform and API Platform Expertise at Concentrix, based in Nashville Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Caroline Grant.

Caroline Grant previously worked as Sr Director Strategy, API Practice at Concentrix and VP, Managing Director of Digital & API Strategy at Pk. Caroline Grant holds Bachelor Of Science, Business Administration, Operations Management from Haslam College Of Business At The University Of Tennessee.

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Concentrix

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About Caroline Grant

I deliver exceptional outcomes leading technology teams. Doing this repeatedly in different roles at different companies, I have learned that success is mostly creativity, building a great team, staying focused on your goal, and mindset.Throughout my career I have gravitated (or been asked) to lead the “hard projects”. When I worked for Healthways early in my career I took an implementation leadership role. Our largest BCBS customer wanted a cutting edge benefits portal and we had to integrate two new recent acquisitions and their systems into our platform in 6 months before open enrollment. Twenty trips later across the country, creating new data exchange patterns, extensive integration testing, additional hardware, and a customer that believed in us—we delivered! Since that time I have been hooked. I enjoy most, the years where I connected with great people, where we were working toward a common vision, and were delivering something that seemed impossible when we started.As someone who likes learning and being presented with challenges, I have had many different technology leadership roles and led teams across the globe. My true love language is a combination of people and data. I have spent many of my years in Data Engineering, Data Warehousing, Big Data, BI reporting, and middle tier/API technologies. However, I have also led Full Stack application development teams, implementations, cloud migrations, been a technical Product Owner, and most recently been a consultant overseeing and guiding large client APIM initiatives and helping assist companies modernize their API Program strategy. I have learned these things about myself and success:- I love people and am more fulfilled leading teams- I thrive on doing something impactful and helping people realize success- I find the right people with strengths different than me and enable them to achieve - The customer is at the center of success - I have the ability to talk tech and exec - Problems always arise, but it’s how you solve them- I can connect people to a vision bigger than themselves that is sincere and meaningful- A big part of success is your network. If you are doing things the right way people want to work with your team and will assist in any way they can.- Sometimes failing fast is the only path to success and it was a just stepping stone - Coaching people, handling the financials, and measuring KPIs are a critical part of the job and required for long term success

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Concentrix
Concentrix
Senior Technology and Delivery Leader | Transformative Change Agent | Data Platform and API Platform Expertise
Website
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11 roles

Caroline Grant work experience

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Sr Director Strategy, Api Practice

Current

Newark, California, US

  • Oversee multiple client engagements simultaneously, managing client leads as well as leading API Strategy offerings. Google Apigee partner, assisting strategic accounts that need guidance implementing an Enterprise API.
  • Lead a team of 5 Sr Consultants/Architects that are responsible for maximizing client value, delivering strategy, facilitating change, managing expectations, and overseeing technical execution
  • Engaged in four Fortune 50 organizations as a Google partner and many other mid-size to large organizations
  • Responsible for revenue management across accounts
  • Create new opportunities in accounts, participate in new client sales cycles, and ensure customer retention
  • Lead and facilitate workshops for strategy deliverables such as maturity assessments, program vision and roadmap creation, API product strategy and catalog presentation, and client kickoff meetings
Jan 2023 - Present

Vp, Managing Director Of Digital & Api Strategy

Pk

Beaverton, Oregon, US

Aug 2021 - Jan 2024

Sr Principal Consultant, Digital Engagement Lead

Pk

Beaverton, Oregon, US

PK: the experience engineering firm. Together with the world's most customer-obsessed companies, we combine great design and strong tech to accelerate outcomes.

Jun 2020 - Aug 2021

Director Enterprise Data Services

Nashville, Tennessee, US

Leading teams that are building standard, repeatable data delivery patterns in cloud technologies and leading the build and design of Asurion's second generation data lake Responsible for rearchitecting and redesigning the enterprise data lake, data patterns moving data to the platform, and data marts in AWS Support Asurion business units around the world.

Oct 2017 - Jun 2020

Sr. Manager, Solution Delivery

Nashville, Tennessee, US

Oversaw a managed services vendor who was responsible for all application development and operational support during the time the future cloud-based application was being built.Responsible for 2 of the largest US mobility clients (including their migration to the new platform), providing over 50 million customers with access to cell phone or tablet.

Nov 2015 - Oct 2017

Manager, Business Analysis And Reporting

Nashville, TN, US

Managed a team of analysts and developers supporting several key initiatives within Parallon/HCA for the revenue cycle business offering Built a team of senior business analysts to provide business requirements and analysis for the next generation payment recovery application (code purchased from a 3rd party), with an emphasis on analyzing and implementing.

Mar 2012 - Oct 2015

Manager Application Development

Franklin, TN, US

Healthways’ technology division acquired in a 10-year, $380 million outsourcing agreement in July 2011 to HP Enterprise Services, however responsibilities remained the sameManaged a $2.2 million dollar operational budget and approximately $4 million of the $31 million annual capital budget for the Embrace Technology project for new developmentLead a team.

Feb 2010 - Mar 2012

Leader Quality Assurance, Business Technology

Franklin, TN, US

Selected by the CIO to turn around the QA area specifically relating to the data intake processEvaluated staff and replaced FTEs with experienced analysts and developers and reconfigured all contractors to an onshore/offshore model resulting in project expense reductions of approximately $350,000 annuallyBuilt QA environments, automated audits and test.

Sep 2008 - Feb 2010

Director Of Operations, Information Management

Franklin, TN, US

Led 3 managers and 20 total team members for the data operations functions for 3 Business Units; provided 100+ employer and health plan customers with disease management and wellness data solutionsSpearheaded relationships and created new solutions to transfer data between customers and internal companies obtained through acquisition--created automated.

Sep 2007 - Sep 2008

Implementations And Integration Manager, Information Management

Franklin, TN, US

Led 11 new customer data implementations and integration solutions including the first integrated wellness implementation providing new services from acquired companies in a time of unprecedented growth Worked closely with the customer and internal account teams to determine data and reporting needs and to ensure successful disease management and wellness.

Nov 2005 - Aug 2007

Sr. Data Analyst/Business Analyst

Franklin, TN, US

Responsible for data operations and business analysis of 5 accounts including BCBS Empire of NY, BCBS Wellmark, and Tufts Health PlanProcessed claims, pharmacy, membership, and provider data, identified diseased members, and downloaded identified members to the Clinical Application System so that clinicians could work with highest cost portion of the.

Jul 2004 - Nov 2005
Team & coworkers

Colleagues at Concentrix

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1 education record

Caroline Grant education

  • Haslam College Of Business At The University Of Tennessee
    Haslam College Of Business At The University Of Tennessee
    Operations Management
FAQ

Frequently asked questions about Caroline Grant

Quick answers generated from the profile data available on this page.

What company does Caroline Grant work for?

Caroline Grant works for Concentrix.

What is Caroline Grant's role at Concentrix?

Caroline Grant is listed as Senior Technology and Delivery Leader | Transformative Change Agent | Data Platform and API Platform Expertise at Concentrix.

Where is Caroline Grant based?

Caroline Grant is based in Nashville Metropolitan Area, United States, United States while working with Concentrix.

What companies has Caroline Grant worked for?

Caroline Grant has worked for Concentrix, Pk, Asurion, Parallon, and Healthways/ Hp Enterprise Services.

Who are Caroline Grant's colleagues at Concentrix?

Caroline Grant's colleagues at Concentrix include Rs Chandini, Tammy Parent, Ateet Upadhyaya, Abdulsalam Abu Hantash, Cssgb™, Tmp, and Salma Abdulnasser.

How can I contact Caroline Grant?

You can use AeroLeads to view verified contact signals for Caroline Grant at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did Caroline Grant attend?

Caroline Grant holds Bachelor Of Science, Business Administration, Operations Management from Haslam College Of Business At The University Of Tennessee.

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