Caroline Bond Email & Phone Number

Doncaster, England, United Kingdom

Doncaster, United Kingdom

Offering business support to start-up businesses with a particular need for HR support.

3 days/week)HR & Procedures Manager - Doncaster Chamber of Commerce & EnterpriseReporting directly to the CEO my primary role is to deal with all aspects of HR, Training& Development and Quality Initiatives as well as offering HR advice to clients.* Responsibilities: All aspects of HR management including recruitment, performancereviews, training and development. I keep abreast of legislation and write or amend HRpolicies and procedures; working alongside the senior management team to ensure theoperational KPI's are achieved through effective people management and a well motivatedteam. Acting as Office Manager responsible for “hot desk” clients, reception, cleaningand general staff welfare. * Achievements: Recent implementation of a “Wellbeing Programme” whereby all employeesundertook a health assessment and a personal plan to either lose weight, take moreexercise, stop smoking etc. I put a programme together of initiatives and 12 months latersickness absence reduced from over 8% to 1.35% and in addition, staff satisfaction levelsrose to 100% which was a great achievement. As our own project was so successful I helpedthe NDC (New Deal Communities) with their “Wellbeing at Work” project and my role was toengage with businesses within Doncaster to promote a healthier lifestyle for theiremployees who lived in the NDC area. In return the employees received a free healthassessment and access to all Doncaster Leisure facilities for free. This project was ahugh success despite with the outputs being achieved in 5 months instead of 12. As aresult of all the changes made within the Chamber staff turnover reduced from a high 42%to 3.4%, IIP and Customer First were re-accredited despite previously being put on animprovement plan and we were winners of the "Employer of the Year" for the Orange Northern

based at HO, RotherhamMember of the senior management team reporting directly to the Board providing strategicHR/Training and career development solutions to this fast-moving multi-sited recruitmentagency. The company supplies industrial, commercial, construction and engineeringpersonnel on a temporary and permanent basis. Turnover ~ *29M.Responsibilities: Recruitment and retention for the group; advising line managers onbranch and people performance/setting measurable objectives for staff; meeting andexceeding IIP standards; providing legal advice for employees and temporary workers toavoid employment tribunals/claims; regularly reviewing the company vision; devising atraining & career development policy and programme to meet the needs of all staff;improving employee benefits; designing and running in-house assessment centres for newrecruits and those with career development aspirations; improving communication throughoutthe group (26 locations); monitoring 4 staff within the HR/quality/communicationdepartments under my control which form the Business Support Services Group; accreditationand conformance to ISO9001.Achievements/Improvements made: Progressed from Personnel Manager to Regional Manager andnow Group HR Manager. Gained IIP within 12 months of joining and maintained the standardevery 3 years. Implemented a new competency assessment strategy for recruiting personnelfrom outside the recruitment industry; existing training material re-designed to create anintensive week's residential “Stafforce Academy Training Programme” for new recruitscovering all aspects of recruitment. Re-accredited the company to ISO9002 and re-wrote theprocedures to meet ISO9001; helped write and communicate the company “gold” standards toclients, candidates and employees.

Day-to-day HR service to the corporate office and senior executive team includingrecruitment and retention, the writing of policies for "best practice" for the group.Responsibilities: HR, recruitment, induction, office managementAchievements/Improvements made: re-wrote HR policies and created new HR handbook for newemployees, designed induction programme for use in their UK and international offices.

DoncasterResponsibilities: Assisting the Sales & Marketing Director in arranging exhibitions, co-ordinating advertising, controlling the movement and achievement of 12 field sales reps.This was a stop-gap position of 7 months until I could return to the field of HR.

First job since leaving college, worked my way up from Personnel Clerk/Typist toPersonnel Assistant responsible for handling personnel queries from over 1000 weekly paidstaff and maintained records.

Msc Hrm, Human Resources

Activities and Societies: Fellow of the Chartered Institutute of Personnel & Development (FCIPD)Wellbeing Champion at Work

Master Of Science, Human Resource Management

Business Diploma, Business Administration And Management, General, Pass

Education record

Postgraduate Diploma in HRM (Distance Learning in own time)

Education record

6 O Levels grade B and above

Graduate Diploma, Ipd

Education record

2 O Levels, RSA Typing Stage 3, RSA Shorthand 100wpm