Caroline Broome Email & Phone Number

Remote

Boulder County, Colorado, United States

Colorado, Boulder Area

South West Of England And Wales

Sales and Customer Service Recruitment and SelectionTraining and CoachingVisual MerchandisingCommercial AwarenessBudget and Cost Control Performance Management

South West, UK

Area Manager serving 21 stores within the South West region of England with an estimated turnover of £10 million. Took the area from worst performing, to one of the best sales regions within a 6 month period by managing weaker team members out of the business & recruiting excellent sales managers in their place. Worked closely with the area VM on actively.

Home Based

Worked solely in identifying business needs for a staffing re-structure throughout the retail sector that would save the business 10% off their payroll. Worked closely with the Retail Director to ensure all stores cost-to-sales were in line with one another. Trained & implemented a staff scheduling pack to all Area Managers, giving field support with.

South West, UK

Responsible for all retail operations within an area of 22 stores, with an estimated turnover of 12 million. Managed an area that consisted of stand-alone stores, as well as varied size concessions within a large retail business throughout the UK. Worked closely with the Operations team to train/develop Managers on excellent customer service, commercial.

South West, UK

Responsible for all retail operations within an area of 25 stores, with an estimated turnover of 18 million. Consistently increased annual sales for 5 years. Held a number of focus groups to improve card account opening & customer service within the region, leading to a consistent growth in both areas. Worked closely with HR resolving all disciplinary.