Responsible for providing a wide range of HR support and advice from front line employees to senior executives. Primary HRBP for the technology, operations and security services group. Co Site Leader for the Dallas facility with 185 employees which is a primary technology and operations site.

Led a team of Regional HR Managers who provided support of several functions, including employee relations, ethics, employee engagement, reduction in force, organizational and team development, recruitment, and development & adherence of policies and procedures.

A subsidiary of HSBC Holdings plc with 8,000 employees across CanadaActed as the business partner, establishing and enhancing relationships between the HR organization and the global, highly-matrixed technology group during the rapid and complex transformation of the HR organization into a shared services model. Sought and acted upon opportunities to progress the HR transformation by identifying gaps in service to the client and/or in the HR governance model. Adapted to changing business priorities, ensuring consistent HR support during numerous reorganizations within the client group. Guided leadership through significant cultural change and integration shifting from multiple HR touchpoints to a single HRBP model.Implemented numerous HR-related activities (sponsored by the client as well as regional or global HR teams,) across multiple geographies to ensure the global client group is served as consistently as possible. Examples: global employee engagement survey, performance management, recruitment requests

Auto Finance line of business (13 + billion in loans; 299 million in profit before tax) with 2000 employees in 3 locations across the US.Built a strong, dedicated and responsive multi state HR team to support an employee population of 750 employees. Managed all aspects of human resources for an operations call center including: recruiting, employee relations, compensation, talent management, diversity, organizational development and corporate benefit programs. Reporting to the SVP, Human Resources with a team of five HR employees.Responsible for all aspects of human resources for an operations call center to include: recruiting, employee relations, compensation, talent management, diversity, organizational development and corporate benefit programs.

Supported the Treasury Services business directly as the Senior HR Business Partner in the state and oversaw TSS-wide activity. Provided HR consultation to senior managers and employees on HR issues regarding employee relations, staffing, compensation, HR policies and performance management. Effectively managed across various Texas-based TS businesses (e.g., operations, sales, customer service, technology, etc) providing seamless HR support in concert with lead HR business partners. Provided due diligence and integration for merger-related activities. Prioritized resources based on the business need, major initiatives, and team career development goals. Reported to the SVP, Human Resources with a team of seven HRBP’s.HR Business Partner – Vice President, Operations/Technology Center of Excellence (2001 – 2004)Supported 600 employees and consulted with all levels of leadership on employee relations, staffing, compensation, development, organizational and change management issues. Partnered with Investor Services HR colleagues including the development and compensation teams to design and implement culture building products such as the Employee Poll, 360-degree feedback, mentoring, performance management, incentive plans, mobility and career development. Delivered quarterly training on HR policies, programs and procedures. Identified and developed people solutions based on business priorities and organizational analysis. Reported to the SVP of Human Resources.

Regional Human Resources Manager that supported 11 General Managers and a Vice President of Operations. Provided strategic resources necessary to meet business-line, operational and financial goals and objectives. Responsible for 1700 employees within a five state region.Key accomplishments:*Certified in diversity training and facilitated the program across the company.*Successfully negotiated collective bargaining agreement with the Teamsters Union in Denver, Co.*Facilitated merger between two company divisions and addressed human resource concerns.*Coordinated alliance between the Ryder Recruiting Center and field management,

Senior Human Resources Manager that provided comprehensive human resource support for 4600 retail bank employees. Managed 4 human resource managers and 9 associates.Key Accomplishments:*Successfully coordinated the human resources integration plan for 4 newly acquired banking institutions representing over 750 employees.*Facilitated the alliance between the First American Bankand Deposit Guarany Bank retail human resources teams.*Served as the retail Bank representative on the Corporate Diversity Council

Managed the human resources function for Commercial National Bank, a $ 1 billion subsidiary of Deposit Guaranty with 530 employees. Areas of responsibility also included training, security and the corporate wellness program while managing 8 employees.Served as the liaison between outside attorneys and internal counsel on human resource related legal actions. Responsible for recruitment and retention of internal and external candidates.Key Accomplishments:*Developed and implemented the initial corporate wellness program for Deposit Guaranty.*Successfullly negotiated two OFCCP audits and implemented a supervisor's training program regarding affirmative action.

Managed the human resources department at a new McCormick facility. Developed a new plant start up pre-employment training program. Administered and managed employee relations, salary administration, affirmative action plan development, training and safety, benefits, and employee services.