Caroline Jacobi Email & Phone Number

Knoxville, Tn

• Contribute to sales growth of this innovative, full-service medical aesthetics and wellness med spa that provides a diverse range of skincare treatments (chemical peels, body contouring, laser hair removal, microneedling, etc.) and injectables including SkinVive, Botox, Daxxify, Dysport, and Platelet Rich Plasma/Platelet Rich Fibrin injections. • Sell a diverse range of medical-grade skincare products (Skinbetter, SkinMedica, SkinCeuticals, Plated, Pavise) by using a consultative sales approach to educate clients on the unique advantages/benefits of each product. • Maximize sales growth by performing Diamond Glow and Glo2 Facials and building a loyal base of clients by scheduling their next appointment immediately following completion of their treatment. • Optimize customer engagement and build name recognition for Culture Aesthetics by assisting with social media marketing including creating Tik Toks and Instagram Reels to promote skin care services and products. • Completed Face Reality acne training and earned certification as Acne Specialist.

Knoxville, Tennessee, United States

• Work as a team member in a high-volume, fast-paced environment, serving an average of 620 customers daily to ensure correct order, accurate payment, and caring service. • Demonstrate adaptability and teamwork by rotating through different front of house and back of house positions to maximize operational efficiency, food service quality, and customer satisfaction levels. • Serve as a frontline representative to walk-in and drive-thru customers by taking orders and handling point-of-sale (POS) computer system. Upsell customers on additional items or larger sizes. • Onboarded and trained 4 new hires on operations (POS, drive-thru, dining room) and overall company culture. • Earned recognition from management for reliability, dedicated work ethic, high-level organization, teamwork, collaboration, and 100% commitment to customer satisfaction.

Knoxville, Tennessee, United States

• Gained experience with one of the top independent marketing, advertising, and digital companies in North America ($700 million in annual revenue) by coordinating daily account activities and supporting the Account Team with all aspects of client communications. • Contributed to high levels of customer satisfaction with national accounts (Freightliner, Western Star) by coordinating workflow between Tombras’ Account Service and Media Departments.

Knoxville, Tennessee, United States

• Developed and implemented digital marketing efforts, email marketing campaigns, and SEO-optimized blog posts for this online dress boutique that increased website traffic 10%, boosted monthly sales 30%, and improved Google ranking from page 3 to page 1.

Ardmore, Oklahoma, United States

Bachelor Of Business Administration - Bba, Marketing

Education record

Aesthetician/Esthetician And Skin Care Specialist