Customer Service Team Lead
CurrentTo lead a team of 8 to successfully convert Legacy Electrical Meters to Smart Meters by providing outstanding Customer Service via the phone, email and SMS.
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Caroline Elson is listed as Looking for Opportunities at Bluecurrent AU/NZ, based in Christchurch, Canterbury, New Zealand. AeroLeads shows a matched LinkedIn profile for Caroline Elson.
Caroline Elson previously worked as Customer Service Team Lead at Bluecurrent Au/Nz and Contact Centre Manager at Smiths City. Caroline Elson holds School Certificate from Villa Maria College.
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I am passionate about exceeding the customers expectation at every touch point both externally and internally. I am driven to succeed and passionate about the people. I am not scared of a challenge or learning new skills. I will jump in where needed no mater what the job is.
Listed skills include Team Leadership, Microsoft Office, Customer Service, Leadership, and 11 others.
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Christchurch, Canterbury, New Zealand
To lead a team of 8 to successfully convert Legacy Electrical Meters to Smart Meters by providing outstanding Customer Service via the phone, email and SMS.
Christchurch, Canterbury, New Zealand
Responsible for: Face to face customer interaction either over the phone or in person. All MYOB account reconciliation. Quotes and kitchen installation oversee.
Christchurch City, Canterbury, New Zealand
Responsible for: All Administration tasks, Front of House Reception, Gift Registry, Incoming Phone calls, Web and Phone orders - this includes picking and processing to Invoice and also customer communication, all email communications. Accounts Receivable, Customer Complaints and Commendations.
Devonport-Takapuna Local Board Area, Auckland, New Zealand
Responsible for all level 1,2 and 3 logged faults within the SLA time frames. Communicating with technicians either in-house or on the road and communicating with the customer to completion of fault resolution.
Devonport-Takapuna Local Board Area, Auckland, New Zealand
Responsible for a team of 12 in a very fast past fault resolution environment. Anything from billing problems to internet and phone faults.
Christchurch, Canterbury, New Zealand
Responsible for all incoming calls and fault resolution. This included account queries and technical problems.
Christchurch City, Canterbury, New Zealand
Assisting the Conference and Event Manager with all aspects of Event planning.Assisting and typing of all Bid Documentation for presentation of Christchurch for any up coming Conferences. Communicating and organising familiarisation tours for interested parties.
Christchurch City, Canterbury, New Zealand
Welcoming all Clients, Answering all incoming calls, general typing, faxing and office duties.
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Caroline Elson works for Bluecurrent AU/NZ.
Caroline Elson is listed as Looking for Opportunities at Bluecurrent AU/NZ.
Caroline Elson is based in Christchurch, Canterbury, New Zealand while working with Bluecurrent AU/NZ.
Caroline Elson has worked for Bluecurrent Au/Nz, Smiths City, Ezy Kitchens, Ballantynes, and Telstra.
You can use AeroLeads to view verified contact signals for Caroline Elson at Bluecurrent AU/NZ, including work email, phone, and LinkedIn data when available.
Caroline Elson holds School Certificate from Villa Maria College.
Caroline Elson is listed with skills including Team Leadership, Microsoft Office, Customer Service, Leadership, Microsoft Word, Management, Team Building, and Microsoft Excel.
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