Caroline Fernanda Silva Email and Phone Number
I'm a professional with strong communication skills, with a solid background in the hospitality industry and with a passion for delivering exceptional service and fostering long-lasting relationships. My career has been driven by expertise in understanding client needs, resulting in increased revenue and customer satisfaction. With excellent communication and interpersonal skills, adept at resolving inquiries, addressing concerns and maintaining positive relationships.Besides that, my two-month training experience as a Key Account Executive in London allowed me to develop and increase my skills such as Client Relationship Management, Communication, Adaptability and Attention to Detail.Expertise: Costumer Support, Communication, Sales, Client Relationship Management.Availability to change country.
Homelike
View- Website:
- thehomelike.com
- Employees:
- 99
-
Global Key Account ExecutiveHomelike Sep 2023 - PresentAs a Key Account Executive specializing in relocation accounts for the Americas, I manage clients needs while fostering strong partnerships with B2B clients and suppliers. My focus is delivering exceptional service by assisting clients in finding the most suitable temporary living options, through proactive communication and attention to detail, I ensure smooth transitions and satisfaction for all involved parties.Q Apartments merged with Homelike
-
Global Key Account ExecutiveQ Apartments Jan 2023 - Oct 2023LondresAs a Key Account Executive specializing in relocation accounts for the Americas, I manage clients needs while fostering strong partnerships with B2B clients and suppliers. My focus is delivering exceptional service by assisting clients in finding the most suitable temporary living options, through proactive communication and attention to detail, I ensure smooth transitions and satisfaction for all involved parties. -
Events AnalystGrand Hyatt São Paulo Feb 2022 - Dec 2022São Paulo, BrasilAs an Events Analyst, I coordinated events and groups at the hotel, ensuring seamless execution from inception to conclusion. My role involved sending event quotations and contracts, overseeing event organization, and maintaining clear communication between all departments involved. By understanding the needs of both clients and employees, I promoted the success of each event. -
Reservations AgentGrand Hyatt São Paulo Oct 2019 - Feb 2022São Paulo E Região, BrasilAs a Reservations Agent I use to provide a great service via phone and email channels for the four Hyatt hotels in Brazil. My responsibilities included: handling budget requests, facilitating sales, clarifying inquiries, and managing reservation changes and cancellations. My focus was to enhancing revenue, average daily rates, and occupancy levels, all while ensuring utmost customer satisfaction. Additionally, I liaised with international central offices, provide post-sales assistance, and contribute to market reporting initiatives, further bolstering the hotels' success and reputation in the industry.
-
InternGrand Hyatt São Paulo Sep 2018 - Oct 2019São Paulo, BrazilAs a Reservations Intern I was responsible for managing the reservations for the four hotels under the brand in Brazil, including processing online reservations made by travel agencies, ensuring accuracy in insertion, changes, and cancellations. Additionally, I used to generate and review reports for the Grand Hyatt São Paulo property, contributing to operational efficiency. Through a meticulous attention to detail and a commitment to excellence, I played a pivotal role in ensuring the smooth operation of the reservation processes and maintaining high standards of customer service across all properties.
-
InternNet Travel Business Viagens E Turismo Ltda Oct 2017 - Feb 2018São Paulo, BrazilTravel Agency aimed at the corporate public. I was responsible forcustomer service via phone and email, travel management withissue, reissue and cancellation of airplane tickets , car rental andaccommodation.
Caroline Fernanda Silva Education Details
-
Comunication And Marketing -
Tourism
Frequently Asked Questions about Caroline Fernanda Silva
What company does Caroline Fernanda Silva work for?
Caroline Fernanda Silva works for Homelike
What is Caroline Fernanda Silva's role at the current company?
Caroline Fernanda Silva's current role is Key Account Executive l B2B l Account Management l Mobility.
What schools did Caroline Fernanda Silva attend?
Caroline Fernanda Silva attended Universidade Anhembi Morumbi, Universidade Anhembi Morumbi.
Who are Caroline Fernanda Silva's colleagues?
Caroline Fernanda Silva's colleagues are Andreas Chasiotis, Mariana Sermoud, Noel V, Eva Cabayol, Manos Mastorakis, Andreas Bettermann, Melanie Witte.
Not the Caroline Fernanda Silva you were looking for?
-
-
Caroline Fernanda Silva
Consultor De Crédito Imobiliário Na Most Br | Análise Financeira, Relacionamento Com ClientesPraia Grande, Sp -
Fernanda Caroline Silva
Contadora | Crc Ativo I Analista Contábil | Accounting Analyst | Gestão | AuditoriaBelo Horizonte, Mg -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial