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Caroline Knox Email & Phone Number

Customer Service Trainer at Forward Emphasis International
Location: County Donegal, Ireland, Ireland 7 work roles 1 school
1 work email found @forwardemphasis.ie 1 phone found area 617 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email c****@forwardemphasis.ie
Direct phone (617) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Customer Service Trainer
Location
County Donegal, Ireland, Ireland
Company size

Who is Caroline Knox? Overview

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Quick answer

Caroline Knox is listed as Customer Service Trainer at Forward Emphasis International, a company with 126 employees, based in County Donegal, Ireland, Ireland. AeroLeads shows a work email signal at forwardemphasis.ie, phone signal with area code 617, and a matched LinkedIn profile for Caroline Knox.

Caroline Knox previously worked as Senior Advisor at Forward Emphasis International and Advisor at Forward Emphasis International. Caroline Knox holds Bachelor'S Degree, Communications And Publishing from Emerson College.

Company email context

Email format at Forward Emphasis International

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{first}.{last}@forwardemphasis.ie
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AeroLeads found 1 current-domain work email signal for Caroline Knox. Compare company email patterns before reaching out.

Profile bio

About Caroline Knox

I believe that strong internal communications are vital for building a positive corporate culture. "Communication leads to community, that is, to understanding, intimacy and mutual valuing." - Rollo Reece MayAs a seasoned communications professional, I specialize in creating and executing strategies that foster a cohesive and informed workplace. My passion lies in bridging the gap between leadership and employees, ensuring that organizational messages are clear, consistent, and engaging.During my 8 years at MIT, I created external marketing plans and internal communications plans, managed internal channels and social media accounts, and created compelling content for a variety of audiences. The skills I nurtured as a communications manager include writing and editing, change management, and employee engagement -- all of which are assets in my current role.As a dedicated customer service advisor at Forward Emphasis International, I empower my colleagues to deliver exceptional customer experiences by combining prescribed training materials with real-world scenarios and continuous support.

Listed skills include Event Planning, Facebook, Social Media, Copy Editing, and 15 others.

Current workplace

Caroline Knox's current company

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Forward Emphasis International
Forward Emphasis International
Customer Service Trainer
County Donegal, Ireland
Website
Employees
126
AeroLeads page
7 roles

Caroline Knox work experience

A career timeline built from the work history available for this profile.

Communications Specialist

Letterkenny, Ulster, Ireland

  • Consulted on digital marketing and internal communications projects; drafted content for internal newsletters, external publications and social media; and launched strategies for various customer groups and.
  • drafting communications strategies for internal departments
  • managing Pramerica’s social media accounts – solely responsible for all content creation, publishing and analysis of SM channels; introduced and developed company’s Instagram presence
  • introducing and managing an employee spotlight feature on the company’s intranet as well as an internal group of communications ambassadors
  • creating content for company-wide notifications, the internal newsletter, customer-facing news website and external platforms such as Medium.com and Silicon Republic
  • providing insight and guidance on the evolution of the brand and brand compliancy strategy
Sep 2018 - Aug 2019

Communications Manager

MIT International Science & Technology Initiatives

  • Developed, executed and tracked annual internal communications and external marketing strategies to retain and support talent, recruit students and encourage giving among donors (domestically and internationally)..
  • creating the program’s first external marketing and first internal communications strategies; and executing or overseeing the execution of all materials created in support of these strategies
  • launching all of the program's social media accounts - created content, managed profiles, executed social media campaigns and contests, etc.
  • implementing the program’s internal operations calendar and drafting staff policies and best practices
  • creating an internal feedback survey to better assess the success of internal policies and practices as well as employee buy-in and support
  • being the one-stop-shop for all comm/marketing projects: designing print materials for four audience groups; building websites in Wordpress and Drupal; producing videos; launching email marketing campaigns; planning.
Mar 2010 - Apr 2018
Team & coworkers

Colleagues at Forward Emphasis International

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1 education record

Caroline Knox education

FAQ

Frequently asked questions about Caroline Knox

Quick answers generated from the profile data available on this page.

What company does Caroline Knox work for?

Caroline Knox works for Forward Emphasis International.

What is Caroline Knox's role at Forward Emphasis International?

Caroline Knox is listed as Customer Service Trainer at Forward Emphasis International.

What is Caroline Knox's email address?

AeroLeads has found 1 work email signal at @forwardemphasis.ie for Caroline Knox at Forward Emphasis International.

What is Caroline Knox's phone number?

AeroLeads has found 1 phone signal(s) with area code 617 for Caroline Knox at Forward Emphasis International.

Where is Caroline Knox based?

Caroline Knox is based in County Donegal, Ireland, Ireland while working with Forward Emphasis International.

What companies has Caroline Knox worked for?

Caroline Knox has worked for Forward Emphasis International, Pramerica, Massachusetts Institute Of Technology, and The Harvard Common Press.

Who are Caroline Knox's colleagues at Forward Emphasis International?

Caroline Knox's colleagues at Forward Emphasis International include Sinead Martin, Sonali Banerjee Mondol, Stuart Edge Apa, Shaunagh Gillespie, and Susan Luvisi, Apa.

How can I contact Caroline Knox?

You can use AeroLeads to view verified contact signals for Caroline Knox at Forward Emphasis International, including work email, phone, and LinkedIn data when available.

What schools did Caroline Knox attend?

Caroline Knox holds Bachelor'S Degree, Communications And Publishing from Emerson College.

What skills is Caroline Knox known for?

Caroline Knox is listed with skills including Event Planning, Facebook, Social Media, Copy Editing, Social Networking, Editing, Advertising, and Community Outreach.

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