Caroline Fulda Email & Phone Number

Rennes, Bretagne, France

Eloi aide les agriculteurs à transmettre leurs fermes et installe de nouveaux agriculteurs en agro-écologie 🌾

Fighting foodwaste in 17 markets in Europe and North America, Too Good To Go is expanding its impact across the world. As VP of Customer Success, my role is to ensure a consistant and great experience through our app to enable stores and customers to actively fight food waste and have a positive impact. Part of the global team, my team's role is to optimise operations and enhance performance of our 200+ customer success managers based locally.

Paris, France

With a mission of reducing food waste worldwide, Too Good To Go is the World's largest marketplace for surplus food.Part of the Management team, I'm in charge of the Customer Success Department, leading 25+ talented Waste Warriors in Account Management (10,000+ retailers including Key Accounts such as Carrefour, Casino, Accor Hôtel, La Croissanterie, SSP...) and Customer Care in our French market.

Région De Paris, France

In charge of our network of partner stores, both independant stores and Key Accounts (Accor Hotel, La Croissanterie, Flunch, Lenôtre,...) : onboarding, rollout, follow up, communication. Built a team of 5 Customer Success Managers.

Région De Paris, France

Région De Paris, France

• Operational projects:- In direct contact with countries : collecting, reporting, analysing and recommending Digital activities on concrete Global digital projects dealing with business issues (categories and brands )- Organizing key meetings and preparation of presentations: looking for insights and new case studies to demonstrate new marketing techniques• Strategic:- Centralisation of e-listening studies, ensuring consistency and accuracy in both content and design of the… Show more • Operational projects:- In direct contact with countries : collecting, reporting, analysing and recommending Digital activities on concrete Global digital projects dealing with business issues (categories and brands )- Organizing key meetings and preparation of presentations: looking for insights and new case studies to demonstrate new marketing techniques• Strategic:- Centralisation of e-listening studies, ensuring consistency and accuracy in both content and design of the social dashboards in coordination with an external agency- Development of the visibility of the social dashboards in integrating them in the internal digital tools- Support the delivery of campaign insight performance to analyse our key campaign activity for dairy brands• Analysis :- Analysis of quantitative and qualitative data and interpretation of the results to help increasing recruitments on the Social Media platforms- Generation of relevant data towards different audiences to promote the creation of adapted brand content on the digital platforms• Research :- Identify digital trends, insights Show less

Région De La Baie De San Francisco, États-Unis

Odopod is a design agency, which creates digital innovative products for brands. Strategy at Odopod consists in delivering valuable offerings to clients based on customer's insights.- Process of strategic planning as applied to one or more real business problems.- Landscape, business and consumer researches in order to find opportunities and build offerings.- Practical application of design thinking methods to get innovative solutions. - Integration in a process… Show more Odopod is a design agency, which creates digital innovative products for brands. Strategy at Odopod consists in delivering valuable offerings to clients based on customer's insights.- Process of strategic planning as applied to one or more real business problems.- Landscape, business and consumer researches in order to find opportunities and build offerings.- Practical application of design thinking methods to get innovative solutions. - Integration in a process where strategy, design and development work together and overlap. Show less

Linkfluence helps companies leverage social media conversations to create value for their business.- Social web listening and analysis through e-monitoring- Qualitative and quantitative summary reports of social web conversations

Master Of Science - Ms

Master Management Stratégique Et Conseil

Management

Activities and Societies: Concordia International Student Association ; CasaCARE