Caroline Kariuki-Gikandi Email & Phone Number

Nairobi, Kenya

• Managed a comprehensive suite of HR responsibilities, leading to a streamlined process in recruitment and training, benefits administration, disciplinary oversight, and meticulous HR records management.• Spearheaded leadership training programs, sharpening interviewing skills amongst management, which improved the caliber of new hires and contributed to a 25% decrease in staff turnover.• Pioneered the development and implementation of the organization's inaugural leave of absence system, enhancing operational continuity and instituting standardized, equitable disciplinary measures.• Innovated incentive schemes, including personalized staff loan options and an enriching annual retreat, elevating employee engagement by 30% and driving a notable uptick in productivity.• Transformed the onboarding experience, reducing the orientation period by 75%, thereby expediting workforce integration while introducing an educational assistance policy that fortified staff retention rates.

Nairobi, Kenya

• Spearheaded HR strategies at a newly opened primary school, executing a full suite of HR duties including policy formation, talent acquisition, benefits database management, and orchestrating comprehensive orientation and training programs.• Cultivated an inclusive, communicative workplace environment, acknowledged as the key influencer in achieving an exceptional staff retention rate of 89% in an industry characterized by high turnover.• Slashed employee grievances by 30% by initiating weekly collaborative sessions with team leaders, fostering a proactive approach to workforce engagement and issue resolution.• Instrumental in creating and instituting the school's first employee education program, which significantly reinforced employee loyalty and retention efforts.• Collaborated closely with the executive director to draft a comprehensive staff manual, outlining disciplinary standards, conduct codes, and benefits, and pioneered the school's inaugural formalized performance review process, achieving high staff buy-in.

Chrp, Human Resources Manageme, Certified Human Resource Professional

Master Of Business Administration (M.B.A.), Strategic Management

Bachelor Of Education (B.Ed.), English And Business Studies, Bachelor Of Education