Caroline Goodwin work email
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Operations/Project Management within Digital and Financial Services.Specialties: Experienced in process development, project and programme management, outsourcing, business metrics, resourcing and capacity management, pipeline management, studio management, shape planning, people management, career development and training, PMI, Prince. Certified SCRUM master.
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Chief Operating OfficerTangent Mar 2023 - PresentLondon, Gb -
Operations DirectorTangent Jan 2019 - Mar 2023London, Gb
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Head Of DeliveryTangent Jan 2018 - Jan 2019London, Gb
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Advisory Board MemberOneleft Jul 2024 - Present -
Delivery DirectorWolff Olins Feb 2014 - Dec 2017London, Gb -
Project Director (Freelance)Vccp Nov 2013 - Feb 2014London, Gb -
Head Of DeliveryFriday Jan 2011 - Oct 2013London, Farringdon , GbI joined when Friday was 5 people, it’s now 60, with 7 project managers. I built the delivery practice, defined all process, templates and tools and rolled out SCRUM methodology across the organisation. I project managed the redesign of HSBC.com, managed a 3-year delivery programme for the Co- operative Funeralcare and customer experience vision projects for Vodafone and STA Travel. Won lots of new business including Berry Brothers & Rudd and Co-operative Legal Services. -
Head Of Project ManagementFortune Cookie Nov 2009 - Jan 2011London, London, GbManaged team through a period of rapid growth, grew team from 9-12 PMs. Focused on improving margin and delivery quality and improving team motivation. Responsible for rolling out SCRUM methodology and implementing resourcing and reporting tool. -
Head Of Project ManagementSyzygy Apr 2009 - Nov 2009Bad Homburg Vor Der Höhe, Hessen, DeManaged a team of 12 Project Managers, as well as ensuring the operational efficiency of the London office. Responsible for improving delivery process and in particular, collaboration between departments. Key mandate was to improve project and client profitability through changes to project management process. Responsible for contractual and commercial negotiations. Responsible for selection and implementation of a new timesheet and resourcing tool. Trained PM team in SCRUM methodology and ensured it was used correctly. -
Operations DirectorAgency.Com Jul 2007 - Jan 2009New York, Ny, UsResponsible for the operational health of London office, managing up to 100 permanent and 50 contract staff and a number of partners to deliver revenues of up to £1m per month. Responsible for company shape, delivery and operational processes. Set up Agency.com outsourcing programme. Responsible for all business metrics including utilization, revenue pipeline, gross margin, project profit. Oversaw resourcing and studio management. -
Director Of Delivery OperationsAgency.Com Jun 2006 - Jul 2007New York, Ny, UsResponsible for the operational health of the London office, managing up to 100 permanent and 50 contract staff and a number of outsource partners to deliver £10m annual revenue. Responsible for revenue forecasting and capacity management, operational and delivery processes, resourcing and hiring. Reported to the Global board on a monthly basis.
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Head Of Project ManagementAgency.Com Jul 2004 - Jun 2006New York, Ny, UsHead of Project Management for Agency.com London. Overall responsibility for approx £10m revenue per year and 12 project managers and 3 operations staff, of varying levels of seniority. Responsible for delivery process, pitches and the Deutsche Bank account.
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Engagement ManagerAgency.Com Jul 2002 - Jun 2004New York, Ny, UsManaged £5m programme of work including T-mobile UK, Dulux, GlaxoSmithKline and Sainsbury’s Bank. Line management of 4 project managers and management of a team of 30 across creative and technical disciplines.
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Project ManagerAgency.Com Apr 2000 - Jun 2002New York, Ny, Us
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Project ManagerNatwest Jul 1999 - Apr 2000Gb -
Product ManagerNatwest Jul 1997 - Jul 1999Gb
Caroline Goodwin Skills
Caroline Goodwin Education Details
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The University Of SheffieldAccounting -
Simon Langton Girls School CanterburyMaths & Economics A Levels
Frequently Asked Questions about Caroline Goodwin
What company does Caroline Goodwin work for?
Caroline Goodwin works for Tangent
What is Caroline Goodwin's role at the current company?
Caroline Goodwin's current role is Chief Operating Officer at Tangent.
What is Caroline Goodwin's email address?
Caroline Goodwin's email address is ca****@****day.com
What is Caroline Goodwin's direct phone number?
Caroline Goodwin's direct phone number is +4479806*****
What schools did Caroline Goodwin attend?
Caroline Goodwin attended The University Of Sheffield, Simon Langton Girls School Canterbury.
What skills is Caroline Goodwin known for?
Caroline Goodwin has skills like Digital Marketing, Strategy, Digital Strategy, Pmi, Program Management, Management, Business Performance Management, Project Management, Web Project Management, Digital Media, Information Architecture, User Experience.
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