Caroline Harvey Email & Phone Number

Manchester, United Kingdom

Daytime Team Leader Documentation Specialist

Manchester, United Kingdom

• Experience of delivering bespoke case management solutions• An in depth knowledge of Axxia Caseman (5.0.3) case management system• Provision of reporting to meet both internal and external KPI’s using Excel and some Crystal Reports (v9)• Strong knowledge of the core Microsoft Office applications, particularly MS Word, Ms Excel, MS Access and Ms Visio allowing me to maintain any documents or spreadsheets associated with the workflows• Experience of the design, creation and deployment of Microsoft Word templates• Experience of database technologies and architectures (Informix and SQL queries)• Awareness of project management techniques and commitment to the methodology• Production of training manuals for internal and external users • Provision of end user support

Manchester

• Experience of delivering bespoke case management solutions• An in depth knowledge of Axxia Caseman (5.0.3) case management system• Provision of reporting to meet both internal and external KPI’s using Excel and some Crystal Reports (v9)• Strong knowledge of the core Microsoft Office applications, particularly MS Word, Ms Excel, MS Access and Ms Visio allowing me to maintain any documents or spreadsheets associated with the workflows• Experience of the design, creation and deployment of Microsoft Word templates• Experience of database technologies and architectures (Informix and SQL queries)• Awareness of project management techniques and commitment to the methodology• Production of training manuals for internal and external users • Provision of end user support

Manchester

• Experience of delivering bespoke case management solutions• An in depth knowledge of Axxia Caseman (5.0.3) case management system• Provision of reporting to meet both internal and external KPI’s using Excel and some Crystal Reports (v9)• Strong knowledge of the core Microsoft Office applications, particularly MS Word, Ms Excel, MS Access and Ms Visio allowing me to maintain any documents or spreadsheets associated with the workflows• Experience of the design, creation and deployment of Microsoft Word templates• Experience of database technologies and architectures (Informix and SQL queries)• Awareness of project management techniques and commitment to the methodology• Production of training manuals for internal and external users • Provision of end user support

Production of letters and documents; billing; filing, diary management, travel arrangements (including international) for a team of lawyers with the Corporate Department to partner level.

Flint, North Wales

Production of correspondence; council agendas, minutes and reports; design of forms and as required by the Chief Executive Department during local and general elections; production of leases and agreements as required by the Legal Department; photocopying, support of receptionist/telephonists during holidays.