Carrie Hide Email & Phone Number

Cambridge, Nz

Cambridge, New Zealand

Cambridge, New Zealand

Assessment, diagnosis and treatment of acute & chronic musculoskeletal concerns. Sustained indirect Myofascial Release applications. Pre & Post Event. Sports First Aid. Postural analysis. Shockwave therapy. General well being. Working collaboratively to help others reach their desired goals.

Central Health, Derby

Running and managing a successful clinic with an extensive patient base. Treatment involves: assessment, diagnosis and treatment of musculoskeletal conditions including post-operative, strengthening and conditioning, ultra sound, gait and postural assessment. Myofascial Release; Patient care; Wound Management; First Aid; Football and Rugby clubs sports therapist, including international corporate tournaments. NLP and understanding the psychology impact that injuries and pressures have on athletes. Working to rebuild confidence post trauma and reach personal goals. Working with local children sports teams and focusing on preventing musculoskeletal concerns. Adhering to the EU GDPR Act. Working closely with osteopaths, physiotherapists, podiatrists and networking with G.Ps and orthopaedic consultants. External Examiner at Raworth International College for practical Sports Massage. Tutor at Raworth International College: Anatomy & Physiology for lower limbs. Pre and Post Event Massage (Theory and Practical). Sports Therapist to the London Referees at the Middlesex 7’s. Twickenham Stadium – Aug 2009. Created and presented workshop to the British Association of Chiropody and Podiatry on lower limb related injuries.Lead sports therapist at Central Health clinic, Derby, up until April 2019, prior to leaving for NZ.Created website: www.carolinehide.co.uk (currently under construction due move).

Redhill, Surrey And Canary Wharf, London

* Responsible for leading and organising events and international trips for 600+ in-house members across multiple sites nationally, to a diverse workforce.* Negotiation & procurement of new contracts with luxury travel agents, UK and worldwide established hoteliers, suppliers, ticket and entertainment agents.* Developing and maintaining excellent relations with contacts. * Overseeing all aspects of customer service and team development. * Regular venue visits and extensive networking.* Oversee and lead the creation and launch of all events working 9 - 12 months in advance.* Analytical event reports and debrief meetings* Developing the client operation and strategic planning.* Advisor to the event teams, HR, other event organisers and in-house members.* Project management and working within budget.* Account management.* Responsible for implementing development training.* Understanding and working within set budgets. * New GDPR Regulations adhered and implemented across the team.* Strategic planning for events and department operation.* Communicating and launching events on time to a high specification.* Client and community engagement. Developing and maintaining client relationships.* Product development – research and launch attractive yet diverse range of events to suit our nationwide audience.* Resolution of complaints.* Chairing of meetings. * Representative on road shows. * Oversee the marketing of events* Recruiting and training new staff

London, United Kingdom

• Daily operation of Problem Solving Clinic for clients• Frequent presentations and briefings to staff and clients• Prioritising special needs and taking appropriate action• Setting up and organising new accommodations to comply with company standards• Logging accurate details of client information and their case. Maintaining confidentiality • Ensuring client dispersals run smoothly • Creating new procedures, where appropriate• Daily use of translators to communicate effectively to clients

Efficient running of the hotel whilst on duty. Daily briefing to staff. Liaising with guests and ensuring high standards of service maintained. Setting up and ensuring smooth operation of conference/events/weddings. Health and safety duties. Cash control for events/restaurant/reception. Networking with airlines and negotiating room rates for disrupted flights. Handling and resolving any guest concerns in a timely manner.

Gatwick

Horley, Surrey

• Answering incoming calls from Platinum Card members• Managing all aspects of travel requirements • Building client profiles • Cross selling of related products• Foreign Exchange – Selling and ordering• Resolving customer queries and complaints• Meet performance related targetsPromoting and believing in the Company values. Driving the business travel sector forward to define our products and unique service.

Gatwick Airport

Btec National Diploma, Tourism And Travel Services Management, Merit

Activities and Societies: College Representative from 1993 - 1995 BTEC National Diploma in Travel & Tourism

National Diploma, Sports And Remedial Massage Therapy, Overall Merit And Distinction For A&P Therory

Activities and Societies: Website: www.carolinehide.co.uk Running and managing a successful clinic with an extensive patient base..