Develop outstanding connections with high-end clients and expert knowledge in luxury cosmetics.Consistently exceeds sales goals.Create relationships with clients using social media and a personal touch.Mentor to peers and new cosmetic sales associates.

Increased counter sales +29%Consistently exceeded presell and sales goalsRegularly communicated with clients via personal phone calls, texts, emails and mail to broaden the luxury service experienceFlexed schedule to meet the needs of the business.

Increased counter sales +28%Set sales and appointment goals for Beauty Advisors with consistent coaching to ensure success of daily sales and promotional eventsUtilized cross selling techniques to provide a luxury experience for clientsDeveloped outsourced events to increase the customer base and enhance service experience for clientsPrioritized and managed scheduling of special events, client requests, management and staff trainingDirectly trained and developed Beauty… Show more Increased counter sales +28%Set sales and appointment goals for Beauty Advisors with consistent coaching to ensure success of daily sales and promotional eventsUtilized cross selling techniques to provide a luxury experience for clientsDeveloped outsourced events to increase the customer base and enhance service experience for clientsPrioritized and managed scheduling of special events, client requests, management and staff trainingDirectly trained and developed Beauty Advisors Show less

As a Counter Manager managed and expanded a $2 million+ Clinique accountIncreased sales from $600,000 to over $1 million in one year that led to the addition of full time sales positions, an additional Clinique manager and a counter renovationMet and exceeded sales, credit and customer service goals for Macy’s and CliniquePrepared individual and cumulative sales goals based on detailed comparative business analysisMaintained detailed records to ensure proper inventory… Show more As a Counter Manager managed and expanded a $2 million+ Clinique accountIncreased sales from $600,000 to over $1 million in one year that led to the addition of full time sales positions, an additional Clinique manager and a counter renovationMet and exceeded sales, credit and customer service goals for Macy’s and CliniquePrepared individual and cumulative sales goals based on detailed comparative business analysisMaintained detailed records to ensure proper inventory replenishment and reduce shortagesIncreased sales through the creation of Macy’s and Clinique’s special promotional eventsExpanded client base via supervision of staff in performing follow up calls and mailingsDeveloped relationships within the community through seminars and demonstrations to increase product visibilityImplemented store rallies, counter meetings and seminars for staff to participate in sales events, customer service goals and new product introductionResponsible for the addition of 13 sales associates and training of Clinique Beauty Advisors for management positions within Macy’s and CliniqueOrganized projects to help fellow Beauty Advisors meet individual counter goalsFormally acknowledged by Clinique, Macy’s and customers through numerous awards, customer service letters and notifications by secret shoppers Show less