Caroline Ip Email & Phone Number

• Assisted Property Manager in resolving Tenant issues and clearing Account Receivable debit balances
• Assisted Property Manager in overlooking the budgeting
• Provided assistance in preparing service contracts and tenders
• Processed tenant chargebacks, year-end billings, write-offs and take into income
• Processed invoices in a timely manner on JD Edwards and assisted vendors when issues arise
• Prepared Statement of Accounts for tenants if required

Foresters

• Provided full administrative support including handling calls, calendar management (meetings),contact management, maintenance of filing system
• Assisted the Facilities Manager with event booking in the Conference Rooms
• Received and processed Account Receivable payments into Yardi System accordingly
• Provided assistance to Property Manager with small-tenant projects and reports
• Managed Angus Maintenance System by responding to tenant requests immediately and dispatching tasks to the Operations Team

Woodside Square

• Provided full administrative support including handling calls, calendar management (meetings),contact management, maintenance of filing system
• Assisted in the production of monthly reports such as Accounts Receivable Monthly Report and Sales Reports
• Received and processed Account Receivable payments into Yardi System accordingly
• Provided assistance to Property Manager with small-tenant projects and reports
• Provided assistance to Marketing Manager with monthly marketing events
• Integrated Angus Maintenance System by responding to tenant requests immediately and provided training for the Operations Team

Waterloo, Ontario

- Created social media marketing material via Adobe Photoshop and Adobe Illustrator- Created brochures for sporting and dance events at the Wilfrid Laurier Athletic Complex

Waterloo, Ontario

• Supervised midterm examinations with a classroom of 50+ students
• Ensure no academic conduct throughout the examination
• Organized examinations for Professors

Toronto, Canada Area

• Responsible for scanning claims and indexing the files to the File Nexus system
• Assisting the Imaging and Indexing team with scanning claims and indexing
• Assisting the Cancellation and Delivery team
• Responsible for investigating clients reason for cancellations and creating manual letters

• Performed front desk reception work including greeting clients and inputting clients on SPlive
• Performed office work including photocopying, faxing, scanning documents and sending oute-mails
• Prepared Agreement of Purchase and Sales contract package
• Created posters and charts requested by the Sales Agent

Real Property Administrator, Property Management

Candidate for RPA designation Successfully Completed the following BOMI Courses: - Budgeting & Accounting - Leasing & Marketing for.

Education record

Activities and Societies: ● DECA ● Chinese Student Assocation ● F.O.C.U.S ● AIESEC Laurier

Ossd, Business, Laptop Program

Activities and Societies: DECA