Caroline Jepps Email & Phone Number

Squamish, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

• Developed client training, and redesigned the process to provide customized guides• Mastered the system and advised clients on best use of the solution, modifying existing processes, procedures and work-flows • Identified opportunities to improve the system and share client feedback to relevant teams• Reviewed and improved the implementation process to improve efficiency and target implementation completion in 100 days.• Worked with a team to define, prioritize, and implement enhancements balancing client need and business benefit

London, United Kingdom

• Analysis of current website against others in the market to establish strengths, weaknesses and features that require retention or improvement• Meeting with client to discuss the requirements of the new website• Interviews with uses to review the current site and their requirements for the re-design to translate into user stories• Creation of product roadmap• Mock up and wireframing of new design and creation of storyboards for each user interaction• Compilation of required tasks into a backlog with priorities assigned to each• Discussions with the developer to establish timescales for features, resources required and conversion into a workable timetable• Testing of features and iterations at each stage and releases to the client to provide feedback for next updates• Communication with client at regular intervals to update of progress, issues, risk and requirements for client testing• Development of bespoke CMS to allow the client to manage the site following re-launch

London, United Kingdom

• Project coordination and client management.• Primary contact for over 100 projects per year.• Meeting with recurring and new clients to arrange project requirements, timetables and to develop business opportunities for additional services• Providing direction of projects in-house across design, website development , print, fulfilment and issuing of certified reports.

London, United Kingdom

• Management of over 70 properties including arranging all maintenance works and liaising with tenants, landlords and contractors.• Carrying out administration duties within the office including all relevant filing and ensuring forms and supplies are well stocked and kept up to date.• Responsible for updating the company website and adding and removing information daily to keep track of current available properties.• Taking incoming calls from applicants, transferring to relevant staff members and taking messages where required.• Correspondence with landlords and tenants for renewals and changes to tenancy agreements including checking references and drawing up new contracts.

Bolton, United Kingdom

• Briefings with clients and producing design proposals • Measuring and drawing schemes using AutoCAD including house plans for estate agents• Processing Planning and Building Regulation applications• Associated paperwork and word processing documents and letters• General filing duties and organising invoices

Val Thorens

• Carried out weekly stock-take and assisted manager to organise food ordering.• Assisted guests with any queries/issues or forwarded them to the relevant manager as necessary.• Worked flexible hours to help with managerial work or deal with any issues at the chalet.• Collected, checked and organised the storage of deliveries.• Carried out an inventory of all kitchen equipment and cleaning materials at the start and end of the season.• Managed daily timetable to ensure all necessary tasks were completed to any deadlines and meals were prepared to specific times.

Full Stack Web Development Diploma

LANGUAGES: Javascript, Ruby, HTML, CSS, SQL FRAMEWORKS: Node.js, React, Express, Rails, EJS, JQuery, Bootstrap, Sass DATABASE.

Design With Engineering Materials, Design With Materials Engineering

Activities and Societies: Loughborough Sno