Caroline Jepps Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, Canada Area

• Developed client training, and redesigned the process to provide customized guides
• Mastered the system and advised clients on best use of the solution, modifying existing processes, procedures and work-flows
• Identified opportunities to improve the system and share client feedback to relevant teams
• Reviewed and improved the implementation process to improve efficiency and target implementation completion in 100 days.
• Worked with a team to define, prioritize, and implement enhancements balancing client need and business benefit

London, United Kingdom

• Analysis of current website against others in the market to establish strengths, weaknesses and features that require retention or improvement
• Meeting with client to discuss the requirements of the new website
• Interviews with uses to review the current site and their requirements for the re-design to translate into user stories
• Creation of product roadmap
• Mock up and wireframing of new design and creation of storyboards for each user interaction
• Compilation of required tasks into a backlog with priorities assigned to each

London, United Kingdom

• Project coordination and client management.
• Primary contact for over 100 projects per year.
• Meeting with recurring and new clients to arrange project requirements, timetables and to develop business opportunities for additional services
• Providing direction of projects in-house across design, website development, print, fulfilment and issuing of certified reports.

London, United Kingdom

• Management of over 70 properties including arranging all maintenance works and liaising with tenants, landlords and contractors.
• Carrying out administration duties within the office including all relevant filing and ensuring forms and supplies are well stocked and kept up to date.
• Responsible for updating the company website and adding and removing information daily to keep track of current available properties.
• Taking incoming calls from applicants, transferring to relevant staff members and taking messages where required.
• Correspondence with landlords and tenants for renewals and changes to tenancy agreements including checking references and drawing up new contracts.

Bolton, United Kingdom

• Briefings with clients and producing design proposals
• Measuring and drawing schemes using AutoCAD including house plans for estate agents
• Processing Planning and Building Regulation applications
• Associated paperwork and word processing documents and letters
• General filing duties and organising invoices

Val Thorens

• Carried out weekly stock-take and assisted manager to organise food ordering.
• Assisted guests with any queries/issues or forwarded them to the relevant manager as necessary.
• Worked flexible hours to help with managerial work or deal with any issues at the chalet.
• Collected, checked and organised the storage of deliveries.
• Carried out an inventory of all kitchen equipment and cleaning materials at the start and end of the season.
• Managed daily timetable to ensure all necessary tasks were completed to any deadlines and meals were prepared to specific times.

Full Stack Web Development Diploma

LANGUAGES: Javascript, Ruby, HTML, CSS, SQL FRAMEWORKS: Node.js, React, Express, Rails, EJS, JQuery, Bootstrap, Sass DATABASE.

Design With Engineering Materials, Design With Materials Engineering

Activities and Societies: Loughborough Sno