Caroline Kelly, Aud, Ccc-A Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

• Key Achievements:
• Managed and delivered multiple projects, achieving 98% patient satisfaction whilst doubling patient appointment capacity through strategic changes to proactive climate communications and workflow scheduling.
• Implemented improved infection control measures, resulting in zero cases of nosocomial infections
• Increased the number of patients seen per week by 30%, resulting in improved clinic efficiency and revenue.
• Contributed to research on the "Predictors of Cochlear Implant Adoption in Urban Underserved Patient Population," providing valuable insights for improved patient care.
• Led comprehensive audiological evaluations on medically complex patients with multiple comorbidities and poor access to healthcare, handling some of the most complex cases in the Philadelphia area.Key Responsibilities

Philadelphia, Pennsylvania, United States

• Increased social media engagement and follower count by 1900% over two years, managing Instagram, Facebook, and Twitter for the ENT department, enhancing the department's online presence as Social Media Coordinator.

Philadelphia, Pennsylvania, United States

• Key Achievements:
• Facilitated a 330% personal revenue growth over two years, contributing to the department's financial success.
• Doubled patient appointment capacity through the adaptation of existing workspaces, optimizing clinic efficiency and patient access to care.Key Responsibilities:
• Developed curriculum and facilitated hands-on workshops for resident physicians, providing practical training and skill development opportunities for future medical professionals.
• Instructed otolaryngology residents on best practices and patient care techniques, contributing to their professional development and skill enhancement.
• Collaborated with medical professionals from diverse departments, including pediatrics, physical therapy, speech therapy, oncology, primary care, and neurology, to review patient cases and provide guidance, fostering a.

New Haven, CT

• Played a critical role in determining the urgency of patient appointments, establishing infection control regimens, and personally contacting patients to reschedule and cancel appointments, ensuring staff and patient.
• Performed comprehensive diagnostic hearing evaluations, including tympanometry, acoustic reflexes, and otoacoustic emissions.
• Conducted advanced vestibular and retrocochlear diagnostic testing using VNG, RVT, cVEMP/oVEMP and BSER in partnership with the neurotologist and ENT physicians, providing specialized care to medically complex patients.
• Counseled and evaluated candidates for cochlear implants, providing support and guidance in their decision-making process for improved hearing outcomes.
• Collaborated with physicians and other staff to review test results, refer to appropriate medical providers, and coordinate follow-up care, ensuring a cohesive approach to patient management.
• Fitted and oriented patients with hearing aids and provided hearing aid repair services.

Tampa, Florida, United States

• Recruited and tested for multiple research projects including Keys to Staying Sharp music training to counter age-related cognitive decline and Preventing Alzheimer’s with Cognitive Training (PACT).

• Conducted behavioral and electrophysiological research for Audiology Doctoral Project titled Stimulus Effects on Tinnitus Loudness Perception and the Relation to Other Tinnitus Characteristics.

• Graduate Teaching Assistant for Introduction to Hearing Science, Introduction to Disorders of Hearing, and Research Methods in Communication Sciences.

Pittsburgh, Pennsylvania, United States

Doctor Of Audiology - Aud, Audiology

Bachelor Of Arts - Ba, Communication Sciences And Disorders