Caroline Williams Email & Phone Number

Cleveland/Akron, Ohio Area

I currently enjoy working with, BAN, an exceptionally impressive organization which supports Insurance Brokers in the employee benefits, health, and wellness industry.As Member Services Coordinator, I am accountable for: - Semi-annual conference marketing, communications, and registrations as well as assisting logistically at the conferences; - Broadcast Email communications; - Social Media engagement; - Training and assisting members to provide access to our Virtual Office; - Monthly webinar scheduling, hosting, marketing, and follow up; - Database setup and administration.More information on Benefit Advisors Network can be found here:http://benefitadvisorsnetwork.com

Akron Bar Association

- Served as Project Manager for a database software conversion from research, selection & implementation;- Increased exposure and communications by creating and maintaining a social media presence;- Produce revenue by compiling, editing and publishing the Annual Legal Directory;- Served as Project Manager for two redesigns of the www.akronbar.org website;- Form quality relationships with various service providers resulting in valuable discounts to ABA members;- Provide IT Project Management and Relationship management support for multiple server and system conversions;- Provide support to ABA members as a liaison to four different committees which entails scheduling meetings, management of various projects &events, and compiling/sharing meeting minutes;- Shared experiences in social media management as a speaker at the American Bar Association's Lawyer Referral Workshop in 2016.

Cleveland/Akron, Ohio Area

- Achieved the most financially successful year (to date) by revising methods of advertising;- Initiated and maintained a Google AdWords campaign;- Created an automated online referral service to increase ease of use and revenue;- Directed general operations of the service;- Implemented electronic communications with attorney members; Improved access to justice by establishing a "Modest Means" program, offeringreduced legal fees for qualifying members of the public;- Direct management of one staff person.

- Worked with over 100 customers on the development of their new or redesigned websites (or "online communities"); - Processed work orders, working closely with programmers and graphic designers- Training clients how to utilize their new website;- Contract renewals- Sale of new applications and services to clients

Education record

Education record

Activities and Societies: Business Education, Student Council, CheerleadingBusiness Education