Caroline Klaff Email & Phone Number

Milan, Lombardy, Italy

Milan, Lombardy, Italy

Brussels, Brussels Region, Belgium

• Conducted research and analysis in Italian and English on EU energy policy for Italian multi-national energy company, Eni SpA.• Drafted talking points, background materials, and event summaries for Eni principals and staff in English and Italian.• Edited and translated position papers and memos, including on technical topics such as: decarbonization of heavy industry; developments in the hydrogen and biofuels markets; EU standards for chemicals and plastics; and EU-Africa energy initiatives.

Brussels, Brussels Region, Belgium

-Supported research of Carnegie Europe director Dr. Rosa Balfour.-Conducted research on topics including widening global asymmetries due to COVID-19 pandemic and how anti-democratic threads in EU member states shape EU foreign policy decision-making.

Washington, District Of Columbia, United States

-Assisted in managing the $20 million FP budget; forecast expenditures, monitor spending rates, and approve contracts.-Developed and drafted new FP policies, initiatives, and internal communications.-Edited and formatted content for TechStream, a new platform for anticipating policy effects of emerging tech.-(Since March 2020) Maintained the Trans-Atlantic Scorecard, a quarterly analysis of U.S.-Europe relations/timeline of events.

-Provided research support to CUSE scholars and the Project on Global Democracy and Emerging Technology (DemTech) using trusted primary, secondary, government, and foreign language sources and international databases.-Planned and executed high-level working group meetings on disinformation as part of the DemTech project.-Wrote comprehensive synopses of DemTech working group proceedings.-Edited expert-written papers and reports for grammar and substance, with an eye toward helping to shape scholar arguments.-Edited and formatted daily content for TechStream, a new online publication designed to anticipate policy effects of emerging tech.-Maintained the Trans-Atlantic Scorecard, a quarterly analysis of U.S.-Europe relations and a timeline of events.-Assisted in the managing of the DemTech grant, including by tracking reporting requirements and presenting during donor audits.

Washington, D.C.

Washington D.C., Stati Uniti

-Assisted in the management of the world's leading foreign policy research organization.-Represented the Foreign Policy program as a liaison to other parts of the Brookings Institution.-Conducted individualized research, operational, and finance support for scholars in FP.-Assisted in the management of the $20 million FP budget; manage research contracts and associated payments.-Created processes and policies to promote efficiency and adherence to business best practices.-Facilitated arrival and departure processes for FP interns, employees, and affiliates.

Washington, District Of Columbia, Stati Uniti

-Represented the office and served as the primary point of contact for constituents on policy issues.-Coordinated front office operations, managed logistics for office visitation and events, and oversaw mail and shipping.-Drafted legislative correspondence in response to constituent inquiries and executive correspondence for the senator and staff.

Mclean, Va

-Helped increase voter turnout and engagement by door-to-door and phone canvassing, recruiting and training volunteers, and assisting with fundraising efforts-Maximized voter outreach by leveraging VAN (Voter Activation Netword), MiniVAN, and Virtual Phone Bank software

Washington, Dc

-Attended & synthesized policy briefings and hearings for legislative team-Researched & prepared background materials for senator & staff meetings-Represented the office & interfaces with thousands of constituents in person, over the phone, & by leading more than 20 tours of the U.S. Capitol-Drafted legislative & executive correspondence in response to constituent inquiries-Tracked & archived press materials, including preparing daily clips for the senator & staff-Utilized VOICE software for logging phone calls & archiving critical office correspondence & documents-Built on experience gained as an intern in U.S. House of Representatives office of Representative Martin Heinrich (NM-01), September 2010-May 2011

Thoreau, Nm

-Supported and staffed educational wilderness expeditions in the American Southwest that promote personal growth, scientific, historic, and cultural discovery and knowledgeable environmental ethic-Coordinated daily logistics for group, including: budgeting and planning menus, ordering food, and cooking in backcountry conditions-Promoted communication among expedition members and navigated interpersonal challenges to foster group synergy-Guided teenage trekkers on strenuous hikes and facilitated rock climbing and paleontological digs in the New Mexican backcountry, and administered wilderness medical care when necessary-Instructed swim lessons and water safety

Bologna, Italy

-Taught English and American culture to middle school students, with an average of 25 per class-Provided tutoring support and designed individualized learning plans for elementary English learning-Created and implemented innovative and engaging lesson plans and activities, utilizing available technologies

Reston, Va

-Researched possibilities for market penetration for an emerging genomic big data company focused on rapid identification of microorganisms for infectious disease diagnostics, public health surveillance, food safety, and pharmaceutical discovery. -Charted Hospital Acquired Infections rates, noting trends and potential market voids, at all healthcare facilities in Texas, Florida, California and New York -Researched technological capabilities of foreign and domestic genome sequencing facilities to assess market competition -Thoroughly edited pitch proposals for potential investors, following the guidelines of AP Style

Mclean, Va

-Researched and supported efforts of a non-profit organization focused on providing medical care for the children of the working poor in Fairfax County, VA-Organized files, collected data, and accurately entered information into databases of donors and clients-Assisted in event planning and executing the annual MCCP foundation gala-Confidentially handled business and customer information and legal documents

Washington D.C. Metro Area

-Organized files, collected data, and accurately entered constituent information into the Intranet Quorum database-Managed communication by professionally answering phone calls and transcribing messages -Took notes on Congressional meetings for use in drafting policy-Assisted in leading constituents on Capitol Tours

Master Of Arts In International Affairs

Activities and Societies: European Affairs Club-Recipient of Dean's Scholarship. -Recipient of C. Grove Haines Prize for best student.

Bachelor’S Degree, Global Studies (International Politics, Western Europe), Romance Languages (Italian); Minor In Latin

Activities and Societies: Dean's List; Graduated with Distinction; Gamma Kappa Alpha (Italian Honor Society); Romance Languages Department.

Political Science And Government

-Studied abroad as part of a year-long, full-immersion program in Bologna, Italy. -Directly enrolled in courses at The University.