Caroline Kuria Email & Phone Number
@jetluxe.com
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Who is Caroline Kuria? Overview
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Caroline Kuria is listed as Executive Assistant | Office Manager professional with an experience spanning 14 years in Executive support | Office Management | Human Resource| Hotel Management | Client profile maintenance based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at jetluxe.com and a matched LinkedIn profile for Caroline Kuria.
Caroline Kuria previously worked as Marketing Executive at Jet Luxe and Business Manager at Jet Luxe. Caroline Kuria holds Diploma, Human Resources Management/Personnel Administration, General from Parker’S Training Institute - Dubai.
Email format at jetluxe.com
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AeroLeads found 1 current-domain work email signal for Caroline Kuria. Compare company email patterns before reaching out.
About Caroline Kuria
A dynamic customer-centric and seasoned office manager/Executive Assistant professional with a wealth of experience spanning fourteen (14) years in Office Management | Executive Assistant | Human Resources & Recruitment | Hotel Management | Client profile maintenance | Executive Support | Organizational Skills | Communication Skills | Travel Arrangement | Strategic Planning & Execution | Relationship Management | Executive Administration | Microsoft Office Suite | Customer Service | Office Management | Secretarial Support | Front Office Administration | Management Information System (MIS)Reporting | Leadership Skills | Time Management| Multinational gained from working with leading global hotel brands.
Listed skills include Event Management, Hospitality Management, Customer Service, Hotels, and 45 others.
Caroline Kuria work experience
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Business Manager
Executive Administrative Assistant
Assistant Manager Front Office- Regency Club, Concierge & Guest Experience
Guest Relations & Guest Experience Admin Team Leader
- Mantain high customer service for our VIP’s, Repeat guests and Special Occasion guests by Meet and Greet with In Room Check In whilst ensuring memorable experience.
- Handle mail and messages and on a confidential basis including VIP’s information.
- Ensure that all guest problems are resolved by using “Guest Response Program”
- Daily meeting with Senior Leader to discuss about the VIP’s pre arrival process and stay communication
- Be knowledgeable and promote the Marriott rewards program and as well hotel rates, package and discounts.
- Ensure that all VIP room assignments are done 24hrs in advance and communicated to all departments
Receptionist And Concierge Services
- Inter-relation with the residents to ensure services are met to the expectations.
- Gained trust within the residents to have the interpersonal motive which helped in communicating with each differently (Owners and Residents)
- Welcomes and assist residents and their visitor’s according to Brand Standards.
- Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors.
- Maintains a perpetual presence on the Concierge Desk throughout the hours of the shift.
- Remain observant, notes preferences of the residents and visitors, and respond according to inquiries and requests.
Front Office & Call Center
- Served as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure satisfaction with results.
- Attended to each call in a courteous and efficient manner while observing telephone etiquette
- Dispatched appropriate personnel to satisfy guest requests and resolve guest issues.
- Maintained and familiarized with the directory of information within the hotel and local area information
Caroline Kuria education
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Parker’S Training Institute - Dubai
Frequently asked questions about Caroline Kuria
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What is Caroline Kuria's role at their current company?
Caroline Kuria is listed as Executive Assistant | Office Manager professional with an experience spanning 14 years in Executive support | Office Management | Human Resource| Hotel Management | Client profile maintenance.
What is Caroline Kuria's email address?
AeroLeads has found 1 work email signal at @jetluxe.com for Caroline Kuria.
Where is Caroline Kuria based?
Caroline Kuria is based in Dubai, United Arab Emirates, United Arab Emirates.
What companies has Caroline Kuria worked for?
Caroline Kuria has worked for Jet Luxe, Streit Group, Hyatt Regency Dubai Creek Heights Hotel And Residences, Jw Marriott Marquis Hotel Dubai, and Ifa Residential Services.
How can I contact Caroline Kuria?
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What schools did Caroline Kuria attend?
Caroline Kuria holds Diploma, Human Resources Management/Personnel Administration, General from Parker’S Training Institute - Dubai.
What skills is Caroline Kuria known for?
Caroline Kuria is listed with skills including Event Management, Hospitality Management, Customer Service, Hotels, Event Planning, Tourism, Public Relations, and Front Office.
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