ABOUT MEAs a passionate traveler originally from Belgium, I’ve always had a deep love for exploring the beauty of nature and living a life full of adventure. Since 2017, I’ve called Mexico my home, where I’ve turned my passion into a profession by helping clients discover the hidden gems of this vibrant country. With a meticulous eye for detail and a knack for designing personalized itineraries, I’m dedicated to creating memorable experiences that reflect the unique desires of each traveler.When I’m not designing unforgettable journeys for our clients, you’ll find me diving in cenotes, traveling to uncharted locations, playing beach volleyball, or training in mixed martial arts. I’m committed to ensuring that every client I work with feels spoiled, enjoys their travel, and leaves with memories that will last a lifetime—whether they’re traveling with peers, colleagues, employees, family, friends, or partners.I believe that time is our most precious resource, and life is all about creating memories. That’s exactly what we do at Concierge Adventure.ABOUT CONCIERGE ADVENTUREI founded Concierge Adventure with a simple mission: to help people traveling to Mexico create unforgettable memories and have the best possible experience. We understand how limited time can be, especially for busy entrepreneurs, and how stressful planning a trip can become. That’s why we take care of every detail, allowing our clients to focus on enjoying their journey.OUR MISSIONAt Concierge Adventure, we seamlessly combine attentive service with premium quality, tailoring each experience to our clients' unique preferences. Our bespoke services are meticulously designed to meet your individual needs, providing the assurance and reliability you deserve. WHAT WE VALUE- Personalized Excellence- Attention to Detail- Expertise and Local Knowledge- Stress-Free TravelWHO WE SERVE- Companies- Business Owners- Groups of Friends- Families- Couples

- Private chef services in Tulum- Event planning and coordination

ABOUT THE COMPANY:We design tailored luxury vacations for busy people, with health and wellness in mind. Our team is made up of experienced eco-guides, wellness experts, fun foodies, and Tulum lovers.With us, your vacation is customized to your exact needs and desires.HOW WE HELP OUR CLIENTS:- Helping to create tailored holidays for busy high ends clients- Group planning- Ground coordinator services, making sure everything works smoothly with our clients during their holidays.

- Assisting CEO- Coordinating employees and schedules- Help with operations and coordination- Supplies management- Coordination maintenance and operations for 4 villas- Assisting guests with requests

MY ROLE:- Contribute to the achievement of sales goals by teaming with our field Major Account Managers to drive appointments. - Perform opportunity identification, account qualification, and needs analysis at all prospect levels - Prospecting into both new and existing large enterprise accounts - Use phone, email, and internal marketing tools to perform selling activities and drive business - Document all activities and customer interactions in Salesforce.com - Maintain required activity metrics, via phone calls, appointments, demos and funnel development - Respond to inbound inquiries, outbound marketing campaigns, and successfully lead opportunity development - Work closely with Major Account Managers to identify, position, and sell product value - Remain knowledgeable and up-to-date on product roadmap, industry changes, and competitive landscape

ABOUT THE COMPANY:Palo Alto networks is leading a new era in cybersecurity by safely enabling all applications and preventing advanced threats from achieving their objectives for thousands of organizations around the world. Organizations all over the world rely on Palo Alto Networks to detect and prevent advanced cyber attacks while safely enabling applications. Read, see and hear their stories in our new e-stories series, which takes a deep dive into the security challenges you care about most.MY ROLE:- Lead management- Develop an effective pipeline of new projects and customers- Generate quotes and appointments by means of lead activity management - Work with the marketing section in order to discover opportunities from various leads, and possibly set appointments from those leads - Support 4 Security Experts teams - Track and maintain customer contact and their records - Attend customer meetings as required - Participate in sales meetings, local trade shows, and vendor training in order to maintain up to date knowledge of current technology- Research of Accounts and Identification of Key Players in the Belgian and Luxembourgish Market- Following up on prospects interested in Cyber Security Solutions- Qualification of Leads using criteria to estimate the prospect's needs- Generation of appointments, opportunities and pipeline based on monthly targets

MY ROLE:Face to face meetings with debtor's (B2B and B2C) to collect payment for overdue bills, loans, or other payments. Last amicable attempt to recover the overdue payments for national and international cases.Primary responsibilities:-Collect payments on past due bills everywhere in Belgium-Organize lists according to the severity of the delinquency.-Onsite collecting payment.-Review terms of sale or loan documents.-Ensure all customer information is correct, including phone numbers and addresses.-Set up repayment plans and new terms of sale (negotiation).-Make reports for the creditor.

ABOUT THE COMPANY:TCM Belgium collects consumer and commercial claims for all types of services and industries, in Belgium and +100 countries. We solve 98 claims out of 100 amicably, promptly and out of courts!We are working no cure, no fee.MY ROLE:Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments. Acts as the liaison between creditors and debtors and manages overdue accounts.Primary responsibilities:-Collect payments on past due bills.-Create a list of people who have not made payments.-Organize lists according to the severity of the delinquency.-Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.-Call customers.-Utilize computer systems to handle skip tracing.-Inform clients of overdue accounts and the amount currently owed.-Attempt to collect payment.-Review terms of sale or loan documents.-Ensure all customer information is correct, including phone numbers and addresses.-Listen to the customer's story and determine if the debt can be collected.-Set up repayment plans and new terms of sale.-Offer advice or refer customers to debt counselors.-Record a new commitment to repay debt.-Send statements of delinquencies to the credit bureau.-Initiate repossession proceedings or hand over the account to law practice that specializes in debt collection.-Purge records if the debt has been satisfied.-Report satisfied debts to credit bureaus.-Follow federal and state laws dealing with debt collection.-Print reports for management.

- Dealing with bookings by phone, e-mail, letter, fax or face-to-face- Completing procedures when guests arrive and leave- Choosing rooms and handing out keys- Preparing bills and taking payments- Taking and passing on messages to guests- Dealing with special requests from guests (like booking theatre tickets or storing valuable items)- Answering questions about what the hotel offers and the surrounding area- Dealing with complaints or problems

- Supervise the chambermaids work- Room's attribution to the chambermaids- Point of contact with the reception for room's availability- Control of the cleaned rooms to see if nothing is missing, if it's need to be cleaned again- Managing the last minute absences and taking contact with an interim agency to full fill the gap- Making reports at the end of the day