Working Student Marketing
CurrentMarketing for NEXT and its subsidiary companies.
Nov 2023 - Present
AeroLeads people directory · profile
Caroline Schmitt Email & Phone Number
Digital Business Student (B.A.) | Marketing @ NEXT Data Service
at
NEXT Data Service AG
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Digital Business Student (B.A.) | Marketing @ NEXT Data Service
Location
Berlin, Germany
Company size
Who is Caroline Schmitt? Overview
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Quick answer
Caroline Schmitt is listed as Digital Business Student (B.A.) | Marketing @ NEXT Data Service at NEXT Data Service AG, a with 20 employees, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Caroline Schmitt.
Caroline Schmitt previously worked as Working Student Marketing at Next Data Service Ag and Working Student Jelbi App at Berliner Verkehrsbetriebe (Bvg). Caroline Schmitt holds Bachelor Of Arts - Ba, Digital Business from Iu International University Of Applied Sciences.
Company email context
Email format at NEXT Data Service AG
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NEXT Data Service AG
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Profile bio
About Caroline Schmitt
My studies in the field of Digital Business are driven by my passionate curiosity for emerging trends and future developments that will significantly shape our upcoming times. My inquisitive nature motivates me to continuously strive for new knowledge, while my proactive and efficient work style assists me in delivering my best in dynamic environments.
Current workplace
Caroline Schmitt's current company
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Next Data Service Ag
6 roles
Caroline Schmitt work experience
A career timeline built from the work history available for this profile.
Working Student Jelbi App
Responsible for evaluating reviews and customer service inquiries, as well as addressing customer feedback to identify trends, recognize needs, and initiate targeted product and service improvements. Managing the CRM and creating templates for efficient handling of customer inquiries. Additionally, preparing and executing support organization for the Germany-Wide Ticket launch. Optimizing and developing processes to enhance task coordination.
Jul 2022 - Oct 2023
Customer Service Manager
Managing a customer service team of 8 people, coordinating and organizing work capacity, and ensuring that optimal working conditions are guaranteed in order to provide outstanding service to patients. Recruiting new team members, introducing them to the company, leading them through the probation period and training as well as quality management of the customer service team.Aligning with stakeholders of various teams and projects to support them with launching and maintaining new or current product features, by defining Standard Operating Procedures based on quantitative and qualitative research.Regularly interact with the engineering team by raising bug requests and pointing out product pain points, to define a short to mid-term support strategy.
Sep 2020 - Apr 2022
Senior Customer Service Agent
Responsible for training and onboarding new employees on processes and responsibilities, quality optimization to consistently provide patients with an above and beyond service.Training for other departments on how our products work by demonstrating end-to-end user processes and various case studies. Identify and troubleshoot product bugs as well as resolve them in collaboration with the development team.
Oct 2019 - Sep 2020
Customer Service Agent
Answering patient inquiries via phone and messages in German and English and reporting product bugs to the engineering team by creating bug tickets.
Mar 2019 - Oct 2019
Au Pair
Besides taking care of three young kids and supporting my host family in daily household activities, this experience allowed me to grow as a person living in a different culture and gain more confidence.
Aug 2017 - Aug 2018
Team & coworkers
Colleagues at NEXT Data Service AG
Other employees you can reach at next-data-service.com. View company contacts for 20 employees →
KC
Karol Cardona
Colleague at Next Data Service AgBogota, D.C., Capital District, Colombia
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DK
Daniela Knuth
Colleague at Next Data Service AgBerlin, Germany
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DM
Dr. Masud Fazal-Baqaie
Colleague at Next Data Service AgBerlin, Germany
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DB
Dmytro Bilan
Colleague at Next Data Service AgBerlin, Germany
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DB
Dmytro Bilan
Colleague at Next Data Service AgBerlin, Germany
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AV
Adrian Valdés
Colleague at Next Data Service AgBerlin, Germany
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DE
Daniel Eichhorn
Colleague at Next Data Service AgBerlin, Germany
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JF
Jackson Ferrao
Colleague at Next Data Service AgBrunswick, Lower Saxony, Germany
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MS
Michael Steve Douye Diri
Colleague at Next Data Service AgPotsdam, Brandenburg, Germany
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LW
Lars-Holger Wilke
Colleague at Next Data Service AgBerlin Metropolitan Area, Germany
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Karol Cardona
Colleague at Next Data Service AgBogota, D.C., Capital District, Colombia
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DK
Daniela Knuth
Colleague at Next Data Service AgBerlin, Germany
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DM
Dr. Masud Fazal-Baqaie
Colleague at Next Data Service AgBerlin, Germany
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DB
Dmytro Bilan
Colleague at Next Data Service AgBerlin, Germany
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DB
Dmytro Bilan
Colleague at Next Data Service AgBerlin, Germany
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AV
Adrian Valdés
Colleague at Next Data Service AgBerlin, Germany
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DE
Daniel Eichhorn
Colleague at Next Data Service AgBerlin, Germany
View →
JF
Jackson Ferrao
Colleague at Next Data Service AgBrunswick, Lower Saxony, Germany
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MS
Michael Steve Douye Diri
Colleague at Next Data Service AgPotsdam, Brandenburg, Germany
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LW
Lars-Holger Wilke
Colleague at Next Data Service AgBerlin Metropolitan Area, Germany
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2 education records
Caroline Schmitt education
Bachelor Of Arts - Ba, Digital Business
Economics
FAQ
Frequently asked questions about Caroline Schmitt
Quick answers generated from the profile data available on this page.
What company does Caroline Schmitt work for?
Caroline Schmitt works for NEXT Data Service AG.
What is Caroline Schmitt's role at NEXT Data Service AG?
Caroline Schmitt is listed as Digital Business Student (B.A.) | Marketing @ NEXT Data Service at NEXT Data Service AG.
Where is Caroline Schmitt based?
Caroline Schmitt is based in Berlin, Germany while working with NEXT Data Service AG.
What companies has Caroline Schmitt worked for?
Caroline Schmitt has worked for Next Data Service Ag, Berliner Verkehrsbetriebe (Bvg), Zava, and Cultural Care Au Pair.
Who are Caroline Schmitt's colleagues at NEXT Data Service AG?
Caroline Schmitt's colleagues at NEXT Data Service AG include Karol Cardona, Daniela Knuth, Dr. Masud Fazal-Baqaie, Dmytro Bilan, and Dmytro Bilan.
How can I contact Caroline Schmitt?
You can use AeroLeads to view verified contact signals for Caroline Schmitt at NEXT Data Service AG, including work email, phone, and LinkedIn data when available.
What schools did Caroline Schmitt attend?
Caroline Schmitt holds Bachelor Of Arts - Ba, Digital Business from Iu International University Of Applied Sciences.
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