Caroline Shaffer

Caroline Shaffer Email and Phone Number

Customer Success Director, Strategic Accounts @ Genesys
Denver, CO, US
Caroline Shaffer's Location
Denver, Colorado, United States, United States
Caroline Shaffer's Contact Details

Caroline Shaffer work email

Caroline Shaffer personal email

n/a

Caroline Shaffer phone numbers

About Caroline Shaffer

Highly experienced customer-obsessed leader. Passionate about "wearing the customer's shoes." Self-motivated professional with skill in growing strategic business relationships at all levels. Proven track record contributing to retention and growth by delivering value based on each customer’s unique goals and objectives. Thrives in a fast-paced environment where creativity, innovation, and adaptability are keys to success.

Caroline Shaffer's Current Company Details
Genesys

Genesys

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Customer Success Director, Strategic Accounts
Denver, CO, US
Website:
genesys.com
Employees:
8432
Caroline Shaffer Work Experience Details
  • Genesys
    Customer Success Director, Strategic Accounts
    Genesys
    Denver, Co, Us
  • Genesys
    Sr. Customer Success Manager; Strategic Accounts
    Genesys
    Denver, Co, Us
  • Agentsync
    Team Lead, Enterprise Customer Success
    Agentsync Sep 2024 - Present
    Denver, Colorado, Us
  • Agentsync
    Sr. Enterprise Customer Success Manager
    Agentsync May 2023 - Aug 2024
    Denver, Colorado, Us
  • Twilio
    Sr. Strategic Enterprise Customer Success Manager
    Twilio Oct 2019 - Feb 2023
    San Francisco, California, Us
    (Sendgrid acquired by Twilio in 2019)
  • Sendgrid
    Customer Success Manager
    Sendgrid Jan 2017 - Sep 2019
    Denver, Colorado, Us
  • Sendgrid
    Technical Account Manager
    Sendgrid Mar 2015 - Dec 2016
    Denver, Colorado, Us
  • Paysimple
    Customer Success Manager
    Paysimple Feb 2013 - Feb 2015
    Denver, Co, Us
  • Paysimple
    Account Executive
    Paysimple May 2012 - Feb 2013
    Denver, Co, Us
  • Anheuser-Busch Inbev
    Account Manager
    Anheuser-Busch Inbev Sep 2007 - Apr 2012
    Leuven, Be

Caroline Shaffer Skills

Customer Service Account Management Leadership Microsoft Office Microsoft Excel Sales Project Management Team Building Management Key Account Management Marketing Marketing Strategy New Business Development Sales Management

Caroline Shaffer Education Details

  • University Of Richmond
    University Of Richmond
    Bachelor Of Arts (Ba)
  • Mary Institute And St. Louis Country Day School (Micds)
    Mary Institute And St. Louis Country Day School (Micds)
    Middle & High School
  • University Of Melbourne
    University Of Melbourne

Frequently Asked Questions about Caroline Shaffer

What company does Caroline Shaffer work for?

Caroline Shaffer works for Genesys

What is Caroline Shaffer's role at the current company?

Caroline Shaffer's current role is Customer Success Director, Strategic Accounts.

What is Caroline Shaffer's email address?

Caroline Shaffer's email address is cs****@****lio.com

What is Caroline Shaffer's direct phone number?

Caroline Shaffer's direct phone number is (303) 552*****

What schools did Caroline Shaffer attend?

Caroline Shaffer attended University Of Richmond, Mary Institute And St. Louis Country Day School (Micds), University Of Melbourne.

What are some of Caroline Shaffer's interests?

Caroline Shaffer has interest in Education.

What skills is Caroline Shaffer known for?

Caroline Shaffer has skills like Customer Service, Account Management, Leadership, Microsoft Office, Microsoft Excel, Sales, Project Management, Team Building, Management, Key Account Management, Marketing, Marketing Strategy.

Who are Caroline Shaffer's colleagues?

Caroline Shaffer's colleagues are Raka Putra, Hussain Dibas, Connor Rice, Beate Kaube, Sreeni B, Zu Zu, Elliott Van Otten.

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