Caroline Sheldon

Caroline Sheldon Email and Phone Number

Product Manager @ Kickstarter
Manchester, NH, US
Caroline Sheldon's Location
Manchester, New Hampshire, United States, United States
Caroline Sheldon's Contact Details
About Caroline Sheldon

Following my passion for great design and artistic expression at Honeycomb Creative, a bespoke wedding stationery company. I use my experience as a product and manager to forge my path as a small business owner. I fill in the gaps with wedding planning and other consulting work. Changing lives with powerful and easy-to-use products. As a product manager, I am the voice of the customer and strive to build products that customers love and need. I am currently seeking a Senior Product Manager position at an innovative and fast-paced company. I bring value in consumer facing, front-end-focused roles where I can apply my knowledge and creativity in design thinking to efficient and powerful user experiences.

Caroline Sheldon's Current Company Details
Kickstarter

Kickstarter

View
Product Manager
Manchester, NH, US
Website:
kickstarter.com
Employees:
356
Caroline Sheldon Work Experience Details
  • Kickstarter
    Product Manager
    Kickstarter
    Manchester, Nh, Us
  • Honeycomb Creative
    Owner & Artist
    Honeycomb Creative Oct 2023 - Present
    Owner and artist at Honeycomb Creative, a bespoke wedding stationery company. Specializing in custom illustrations and custom watercolor designs. www.honeycomb-creative.com
  • Mb Events
    Lead Wedding Coordinator & Operations
    Mb Events Aug 2023 - Present
    Working with couples to curate unique and personalized wedding experiences across New England at MB Events. My goal is to make the process of planning, timeline creation, and wedding day execution a seamless and stress free process for all. I organize all details and coordinate with vendors to ensure the wedding day runs smoothly. Managing website upgrades, operational processes, and training documentation. www.mbevents.org
  • Smartsheet
    Senior Product Manager, Card View
    Smartsheet Apr 2022 - Jan 2023
    Bellevue, Wa, Us
    Leading a team of engineers, designers, and researchers to redesign a core view of Smartsheet - Card View. Card View, similar to a Kanban board, is Smartsheet's visual view of data where users manage their work through a process. My goals on this team were to identify user needs and industry trends to redesign the back and front end experiences of this data view. In this role I ran user research studies, design workshops, development sprints, and developed a strategic roadmap.
  • Smartsheet
    Senior Product Manager, Forms
    Smartsheet Jan 2022 - Apr 2022
    Bellevue, Wa, Us
    Promoted to Senior Product Manager, my role grew to leading the strategy and roadmap for three engineering teams for Forms - platform, forms experience, and update request experience. We focused heavily on decoupling to micro services, improving accessibility, and incorporating forms in more aspects of the Smartsheet experience. I also led a large effort to redesign the form building and completion experience. This new experience focused on a foundational builder with room to expand for our roadmap, additional visual form components, and new question types.
  • Smartsheet
    Product Manager Ii, Forms
    Smartsheet Jun 2019 - Dec 2021
    Bellevue, Wa, Us
    Product Manager of Smartsheet Forms leading a team of engineers to design and execute high value features our customers love. One of the fastest growing products at Smartsheet with 115% growth YoY, I work directly with customers, UX research, UX design, engineering, QA and product marketing to deliver beautiful, powerful, and scalable features that meet our customer needs.
  • Smartsheet
    Product Manager Ii, Accessibility
    Smartsheet Feb 2021 - Oct 2021
    Bellevue, Wa, Us
    In a secondary product role at Smartsheet, I developed an accessibility program at Smartsheet from the ground up. This role included creating and maintaining internal materials (dashboards, training materials, checklists, goals) and external materials (websites, forms, dashboards). I had consistent communication with Enterprise clients on our accessibility goals and progress. Additionally, managing the relationship with a third party vendor for VPAT auditing and training. Transitioned ownership of this program to a new role - manager of accessibility for continued success with the program.
  • Qlik
    Product Manager, Elearning
    Qlik Sep 2016 - Jun 2019
    King Of Prussia, Pa, Us
    As the Product Manager of the Qlik Continuous Classroom, an online self-service learning platform, I managed the strategic vision, product roadmap, user experience, and operational processes. Defined product and processes from scratch as the first subscription product at Qlik, including eCommerce, UX, notifications, renewals, reporting dashboards, and administration portal including visualizations for subscription management.
  • Qlik
    Program Manager, Global Education Services
    Qlik Jan 2015 - Sep 2016
    King Of Prussia, Pa, Us
    As the Program Manager for Qlik Education, I was responsible for global strategy and operational management of customer-facing processes and communications for Qlik Education. This included strategic decision making and cross-functional work on all new product offerings and products in Education; from ideation to go-to-market and maintenance. Responsible for assisting customers, enabling sales teams, and partnering with marketing for global campaigns on new subscription learning product. Collaborated with web team to release new Qlik Education website and Partner Portal. Designed search, registration, and payment flows in new LMS system.
  • Qlik
    Business Associate - Global Education Services
    Qlik Apr 2013 - Jan 2015
    King Of Prussia, Pa, Us
    Reporting to the global VP of Education Services, I assisted in management and organization of the department; including quarterly meeting planning and presentations, internal communications, employee onboarding and development. I was involved in strategic decision making focusing on user experience related to the implementation of a new Learning Management System. I improved customer email templates, process and experience by eliminating half of the emails and improving communications prior to and after training. Ran internal and external marketing communication including social media, newsletters and intranet site. Developed employee onboarding and communications strategy for Qlik Education.
  • New Hampshire Spirit Officials Association
    Certified Cheerleading Judge Nhiaa
    New Hampshire Spirit Officials Association Aug 2010 - Sep 2013
  • Sixq Software Corporation
    Marketing Specialist
    Sixq Software Corporation Aug 2009 - Apr 2013
    Research Assistant and Marketing Manager
  • Coca-Cola Bottling Company Of Northern New England (Ccnne)
    Finance And Marketing Intern
    Coca-Cola Bottling Company Of Northern New England (Ccnne) Jun 2010 - Aug 2010
    Bedford, Nh, Us
    Accounting, inventory management, tax paperwork, marketing, design, presentation.
  • L3 Technologies
    Cost Analysis Intern & Accounting Intern
    L3 Technologies May 2009 - Aug 2010
    New York, Ny, Us
    Accounts Payable, Accounts receivable, and Cost Analysis. L3 - Formerly Insight Technology Inc.

Caroline Sheldon Skills

Microsoft Excel Microsoft Word Marketing Management Research Strategy Customer Service Sales Social Media Public Speaking Analytics Leadership Salesforce.com Customer Relationship Management Communication Strategic Partnerships Go To Market Strategy E Commerce Sales Operations Business Strategy

Caroline Sheldon Education Details

  • Stonehill College
    Stonehill College
    Business
  • General Assembly
    General Assembly
    Product Management
  • University Of International Business And Economics - Beijing, China
    University Of International Business And Economics - Beijing, China
    Business

Frequently Asked Questions about Caroline Sheldon

What company does Caroline Sheldon work for?

Caroline Sheldon works for Kickstarter

What is Caroline Sheldon's role at the current company?

Caroline Sheldon's current role is Product Manager.

What is Caroline Sheldon's email address?

Caroline Sheldon's email address is ca****@****eet.com

What is Caroline Sheldon's direct phone number?

Caroline Sheldon's direct phone number is +160349*****

What schools did Caroline Sheldon attend?

Caroline Sheldon attended Stonehill College, General Assembly, University Of International Business And Economics - Beijing, China.

What are some of Caroline Sheldon's interests?

Caroline Sheldon has interest in Economic Empowerment, Education, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Caroline Sheldon known for?

Caroline Sheldon has skills like Microsoft Excel, Microsoft Word, Marketing, Management, Research, Strategy, Customer Service, Sales, Social Media, Public Speaking, Analytics, Leadership.

Who are Caroline Sheldon's colleagues?

Caroline Sheldon's colleagues are Nick Yulman, Gordon G.g. Gebert, Ayomide Olanrewaju, Andy C, Ayonna Nellum, Aditya Kondekar, Henri Yik Hang Pang.

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